Tags: artist-anuvia/aphrodite/pudgeysabertooth

Ugly Dog

Report on Anuvia

WHO: Anuvia

WHERE: Califur 2011, http://www.furaffinity.net/user/anuvia/

WHAT: I commissioned Anuvia for a badge at Califur on around June 4th, 2011. I was told it would be done before the convention ended.

EXPLAIN:
I commissioned a badge from Anuvia at Califur 2011 (I
even gave her a tip), being told it would be completed before the end
of the convention. It wasn't finished in time, but no big deal she was
going to just mail it to me. A month later I was told it was finished
and just needed to be mailed out. Now 6 months later I'm still waiting,
after trying at least 6 times to contact Anuvia through email alone.
This doesn't even count FA notes and shouts which she told me she
doesn't check. It's worth pointing out that it was only my comments that
she didn't check on FA since it only took our mutual friend a day to
get a reply from her in a note and I see her replying to comments other
people leave frequently. All this time she has been activly posting
other new art in her FA gallery.

All I can say at this point is
if she is indeed telling the truth and my badge really is finished, just
waiting for months and months to be scanned and mailed out, then I'm
utterly stupified. Anuvia could fix this whole issue by walking to a
mailbox but she has instead dragged it out for half a year and has
offered nothing in return for my money. I've tried time and again to
contact her with no success so now I'm posting here to warn others.

WHEN:

June 4th or 5th: Paid Anuvia in full for a badge and provided a $10 tip.

June 28th: First email was sent but the email Anuvia provided on her FA page didn't work. Attempts to contact her through FA notes and shouts were all ignored.

June 29th: Second email sent to another address I got for her. No response.

July 9th: Third email sent, still no reply.

July 10th: More than a month after I had already given her money I finally got an email reply for the first time from Anuvia. She told me the badge was finished and just needed to be scanned for my approval.

July 22nd: 12 days later there's been no sign of the scan of my already finished, already paid for badge. Fourth email sent, no response.

August 3rd: At this point Anuvia has been active on FA daily, posting new art and replying to other peoples comments and shouts. All of my comments of course are not acknowledged at all. Fifth email sent without a reply.

August 23rd: A mutual friend of ours offered to bring my commission up to Anuvia and see what the deal was. She replied to him within a day saying she would contact me, which she did not do.

September 2nd: Fifth email sent to Anuvia, I haven't heard from her personally since July 10th. No reply to this email either.

At this point I gave up trying to contact her because she kept posting on FA about money trouble and having to work at her family store and having no free time. This is still completely unacceptable, but wasn't worth the headache. When there was no lul in her posting new art on FA, however, it was too much for me to take and I sent her email number six.

November 9th: Email six was sent, also without receiving any response. This was my last attempt at contacting Anuvia before posting here.

PROOF:

Email proof1: http://i44.tinypic.com/124ecdh.jpg

Email proof 2: http://i40.tinypic.com/2dvla1j.jpg

Email proof 3: http://i42.tinypic.com/dwwas4.jpg

Email proof 4: http://i43.tinypic.com/10odvno.jpg

Redux on Anuvia

After a month of waiting for Anuvia to clear her name, as she said she would the day after my first post here, I decided to make another to post to update.

Original post is here: http://community.livejournal.com/artists_beware/243254.html#cutid1

It's marked as resolved, because once she emailed me after I made that post, I thought, hey, maybe it's going to be fine now that we're in contact. Things didn't quite turn out that way. The night I posted on A_B originally, her screen name signed on MSN. The person on it claimed that he was her boyfriend, not her, then proceeded to berate me for a half hour, asking questions about the situation which the A_B post covered. I kept replying that, since he wasn't her, I couldn't comment on it, and that he should ask her for the answers or read the post.

An email to her from 5/12:

Hi hi, I was wondering since it's been a week, would you like me to mail you my old clunky digital camera I use? I mean, you can always mail it back? Actually, if you want to just mail me the book and talk about a partial refund, that's fine. What do you think? If the book was 100 drawings, and you did 30, would you be okay with sending back two thirds? So if 525 divided by thirds is 175, and I sent 300, you would send 125 back? However you want to do it. I'd prefer it if you would send the book and a check, after we've agreed upon the amount.

I didn't receive a reply, but after commenting and getting this response http://community.livejournal.com/artists_beware/243254.html?thread=6791478#t6791478 I didn't know what to think.

I gave it some more time, but I decided to take action now. I'm utterly sick of being ignored, told to wait, and assured that there will be photos soon, only to be told something happened or worse, told nothing. I suggest against commissioning Anuvia, Aphrodite, or the newly minted PudgeySabertooth on FA.

Also, I've been told by one of her commissioners who DID receive a refund that there were several other people still waiting for refunds. I would ask that anyone awaiting a refund from her come forward to comment, and, if you are in the state of California, feel free to email me at decadist@msn.com. She and I are both located in the same state. I've filled out small claims court papers (I figured a 30 dollar fee is worth getting everything settled) for Riverside county, the county where she is located, and I would like to add names to the plaintiff list.

EDIT: Anuvia is currently taking action to make things right, selling things to put together a refund, and intends to get proof of the book when able. Meanwhile, I've made promises to use phone calls in a polite manner rather than emails to keep in contact with her. I'm sure both of us can hardly keep track of all the comments, and for the large part the discussion has become a debate of policy. I thought this would be interesting to read, regardless of whose argument it serves: http://www.ftc.gov/bcp/edu/pubs/consumer/tech/tec07.shtm

I don't think I'll have any hard feelings towards her after this is all over, and when she has the book I will be obliged to pay her for the work that was done, regardless of how long it took to get photos.

Thanks!
- Aurelina/Dirge