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A place to voice positive or difficult experiences with commissioners or artists. This includes both paid transactions and art trades. Customer and artist reviews, lost contacts, and posts looking for advice are welcome.

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Teahound/Shroom Yeen

When and Where: Furlandia 2018
What: badge for 20 dollars

At Furlandia this past year, I commissioned @ShroomYeen for a 20 dollar traditional badge when I met up with them working in the artist alley. I remembered them from the days of 'yore here on LJ, and wanted to support an artist that I knew from before who lived close to where I lived now. ShroomYeen was very affable at first, and I even invited them to some of the events in the local area since we lived in the same town. But after the con, the messages became fewer and further between, until finally they started flat out ignoring me and refusing to respond to me. I have contacted Furlandia to let them know that an artist in the AA still has not come through with their paid commission so they won't be able to steal from anyone else at Furlandia 2019. At this point I am just going to cut my losses and let people know, especially here in the West, not to commission the artist known as ShroomYeen, formerly known as Teahound, and also goes by Travis. I thought that after this many years, this artist would have changed their ways, but apparently I was wrong.

I do not have a receipt for the badge (something I will not make a mistake like that about again) but I do have chat logs between myself and the artist, with the artist agreeing to mail me my badge and then subsequently ignoring me from that point on.
Screenshot_20181120-114755
Screenshot_20181126-205639

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Please let me know if this is off topic, but I need advice.

So, I am writing my Term of Service. One of the policy is the client must be 18 years or older in order do a commission (Both for adult and non adult theme). I really want to protect myself and client from legal issues. I am considering asking proof of ID, such like a driver license before I can accept thier commission.

My question, is asking proof of ID reasonable? Or will that be a privacy issue? Or am I breaking a fedral or state law that I may not be aware of?

Thanks!

-Yarbro

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Advice - Unresponsive Artist

I commissioned an artist around the beginning of October. Waited a month until I asked for an update.

They said they would send me a WIP "after work". They never sent me anything. After a week had gone by, I asked again. No response.

I don't know if I'm allowed to say this here, but another person commissioned the artist too, said person found out I commissioned the artist too so they PMd me. They told me about the troubles they had with the artist with weeks of ignoring and also refusing a refund when there wasn't even a WIP shown (they sent me screenshots too)

My question would be, how long should I keep asking for an update and is checking in weekly a good time frame? I just want my art piece peacefully and I'm worried.

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Commercial usage question

I would appreciate it very much if I could get some advice from you.

I am in talks with an artist to commission a comic. The comic would be around 15-25 pages and I am considering buying the commercial usage rights. I have bought commercial illustrations before, but never tried to do anything like purchase the rights to a comic. The artist and I are discussing options and would like to see what others think.

What would be a fair way of pricing something like this?
Hourly/daily rate?
Commercial price by the page?
Or a commercial price that takes into account the overall work?

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A preface for those unfamiliar with the site YCH.Commishes: When an auction ends, the website creates a little communication portal/page where the buyer and the seller can privately communicate, send references and files, etc.  Notifications for all new messages added to the portal, including when the portal itself is created automatically upon the auction ending, are sent to the person's email.

So, this has happened several [I'd guess 6-10?] times over the past year.  I end up winning an auction on YCH.Commishes.  I add my information to the portal and leave my PayPal e-mail, too, so I can be invoiced and pay for the auction.

But in several cases, the artist never responds even once.  Over a month or two, I left a few, "Hello?  I won this auction." type messages in the portal.

Two or three times, the artist had other websites listed in their auction, such as their deviantArt, FurAffinity, Twitter, etc. pages.  With those ones, after 2-5 months had passed without a response, I went to those other sites and asked them about the auction.  But in those cases, the artists still didn't respond.

I realize at a certain point I have to just give up.  I guess I'm wondering when would be a fair time to do that?  I've been keeping money set aside specifically for those auctions I've won but had no response to.  When can I give that up and use the money for something else?  I guess I just worry the artists will show up and be upset when I can't pay in a timely manner... =/

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I commissioned an artist to do a piece for a deadline a few months out, which they were aware of and agreed to. A few weeks had gone by with no word, other customers were inquiring about their art, and they had visibly not signed in to that website in some time. I contacted the artist on a second platform and politely asked about the status of my commission. They stated they had lost their login info for Website 1 and asked me to switch to Discord for the remainder of our communication. More time passed in which the artist would continually set and miss small, indistinct benchmarks (e.g. "I will send you the sketch when I get home"), citing forgetfulness, and often outright ignored my requests for updates despite asking me to send them reminders. I was only ever provided with one progress image; the rest of the "updates" were them claiming to have completed certain stages with nothing to show for it.

On the due date of the commission, the artist messaged me to say it was done, but they had a problem uploading it and were going to "ask a friend to try" while they were away from their computer. I expressed alarm at this, as well as confusion as to why they couldn't simply upload the picture to their pick of image hosting websites and send me the link, if it really was finished. Needless to say, I didn't get my art in time and they didn't contact me again for 3 days, promising to send the image "when they got home" yet again. During this timeframe, the artist was actively online (even playing PC games per Discord, proving they had computer access), completing art for other commissioners and uploading it to their public gallery, and my attempts to contact them on Discord went unanswered.

A few days ago, I messaged them back on Website 2 in an effort to get some sort of reply, and they responded with another excuse and told me to message them on Discord. I replied with frustration that I'd been sending Discord messages for the past few weeks and been completely ignored, and confusion as to why I still had yet to receive my art due 2 weeks ago if it was completed as they said, and they were clearly able to upload pictures to their gallery. Unfortunately, this commission was paid for with non-monetary Website 1 currency, so I don't have any sort of legal recourse to take or even the option of forcing a chargeback to get them to give me the art. At one point, I had even offered to pay them in USD to guarantee they'd do the commission, and they declined. I frankly am not worried about the payment, I just really want the art I commissioned them for. I'm not even certain posting an A_B would be effective or allowed considering the commission was not for legal tender. I'd appreciate any insight or advice as to how I could go about getting my art from this person.

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Seeking Advice - Raffle Prize

About two years ago I entered a raffle for a new years themed chibi ych and ended up winning.

I gave the artist my ref sheet and waited patiently. New Year's came and went so I contacted the artist to request that since New Year's was over they not include the New Year hat on the ych to let it be a generic party ych instead. They agreed and I went back to waiting patiently. A few months later I messaged them to ask about the prize as politely as I could and was told that all raffle prizes are marked as low priority since paid things are more important and that they are trying to work on emptying their queue.

I understood this and figured that as long as they had me written down somewhere I would eventually get my chibi. I have not heard from them since. They seem to regularly take commissions and have even continued doing raffles without ever seeming to complete mine.

I didn't want to seem pushy over a free raffle prize so I hadn't bothered them again, maybe that was a mistake. But it's now coming up on 2 years and I am wondering should I just give up on ever getting the prize. I admit I feel a little salty and hurt over it. I know it was free art but it was still something promised and then never delivered.

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Almost a year ago I commissioned an artist at a furry convention for a badge of my fursona. I went months without hearing any progress, but their Trello was very very busy and they obviously take a lot of commissions. I was patient and figured they would get to me when they have a chance. I peeked at the Trello every couple of weeks just to check the progress, and the last time I looked my commission was all the sudden moved to the artists "completed" slot. I was never contacted with a sketch, or even what the finished commission looked like. I sent an email to the artist, using the email address they requested all of their commissions contact them on. It has been over a week and no response. They're active on twitter so I sent them a PM, letting them know that I had emailed and so far no response to that either. Despite being obviously overwhelmed with their many commissions, they regularly take more on twitter. 

I have only done a few commissions before, and this is really my first bad experience. I am hesitant to write a beware because they were so nice to me at the convention, and they seem to have a big following and be well-liked. I just want my commission with no drama or hassle.

This is my first time using LiveJournal, please forgive me if I've made any sort of mistakes when posting this.

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So i had a customer ive done business with before come to me, asking me to do art featuring 6 people with backgroynd and such. I explained to them the costs and any fines that might apply if the characters for the image follow under what is listed in my proces and ToS.

I explained the image would cost anywhere from $200-300 but they said they wanted the image to be drawn up in a sketch, they pay fr their 1 slot ($50) and i auction off the rest of the slots in a YCH.

The also gave me a deadline of wanting the art by the end of december. I work full time with about 2 hours max work i can do a day from previous wrist damage limiting my art time before it acts up.

I explained to them that i wasnt up for drawing something, waiting 1 week for people to take interest, and possibly a) have no one bid, b) people dont pay when they do bid and c) i lose out on what i could possibly make normally for such an elaborate multiperson piece as most of my past YCW start low and go up to normal price at times.

I told the person if they wanted to track down people to split the cost they can, but othwrwise turned them away.

Thing is: did i do the right thing declining the offer?

Was it right for the person to coke to me asking for such a piece only to pay such a small percentage and ask me to auction off the rest and risk it falling through?

This is the first time something like this has happened to m before and im bit confused on if I did the right thing or not.

P.S. please excuse typos im om my phone in the middle of the night
Before commenting, please read our Community Rules.
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Dog-Bone / XenoForge

WHO: The XenoForge, Dog-Bone, DogBoneArtwork, Leachymonster

WHERE: https://www.furaffinity.net/user/dog-bone , https://twitter.com/TheXenoForge

WHAT: Digital art, YCH

WHEN: Early December 2017 to now.

EXPLAIN: Dog-Bone had posted a Christmas YCH auction, for multiple characters. I purchased one of the slots, and sent payment on the same day or the next. I have contacted them. multiple times since, they've ignored my messages for the most part, and no progress has been made.

PROOF:  PayPal confirmation screenshot, 7th December.

 On the 29th December I emailed them for an update, using the address they had on their YCH entry's description (dog-bone changed their email later on).

At some point I managed to get through to them via Twitter DMs, but I've lost the messages: they said their computer died.

6 months ago, the artist deleted their entire gallery, announced they were abandoning FA, but assured their watchers that the account will remain open until all owed art is done. I leave a comment asking for details, and they claim they never received my message.

I emailed their new email address on the 2nd of November; I still haven't heard from them or seen an update on their Trello, which they update every few days, or their Twitter.  Dog-bone accepts and finishes commissions every week on Patreon. Their Patreon price sheet lists their two contacts, so it's not as though they have multiple inboxes to check. They only accept telegram and emails.

Read more...Collapse )
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