Hello, this is for a friend of mine due to them lacking in English / spelling.
WHERE: This has happened on Deviant art, in the messaging system. Their Profile link; rarensk.deviantart.com/ (however they deleted / deactivated it).
WHAT: It was a video, for a tutorial on how to shade.
WHEN: On February 14th 2018 I have messaged Rarensk for a shading tutorial. I paid on the same day we talked about it and them agreeing to it. https://i.imgur.com/cumNNw3.png here's a screen shot saying a sent it. Here's also proof I paid for points for this commission and it going to them. https://i.imgur.com/8EV4kE8.png
EXPLAIN: As stated above I talked to Rarensk on the 14th of February about getting a shading tutorial that was a video. They agreed upon it. https://i.imgur.com/cumNNw3.png Also paying for it. A week goes by and nothing yet. So I message them again. I seen a journal that they were leaving DA (It's not up anymore I tried to find it) so I quickly asked about it, and they replied with wanting to give a refund. I was upset about this, and got points for nothing basically. https://i.imgur.com/m2gPC5O.png So I expressed that I was upset about it etc. https://i.imgur.com/KQVchz2.png Which I told them I was willing to wait longer if needed. They haven't replied so I messaged them again. https://i.imgur.com/yG6D6u6.png to which they reply https://i.imgur.com/unIAfc8.png and since they stated they'd message me soon as they were done with whatever they were doing (I knew they were streaming so I waited) after they were done they didn't reply back to me. So I messaged them once AGAIN. https://i.imgur.com/NnmRGjX.png they then tell me that the next time they do art they'll do the tutorial.
PROOF: Here is everything in order if you'd like to read without my writing in between them. In order.