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Beware: BigBlueRaptor

WHO: BigBlueRaptor

WHERE: @bigblueraptor on twitter, LeeLee on Furaffinity

WHAT: Kaiju LED badge

WHEN: May 3rd, 2017- Initial contact
May 4th- payment
August 19th- First sign of trouble. Asked where my position was in the queue and received no response.



EXPLAIN: October 28th- The deadline I had specified on the commission form was the next week so I contacted them asking if they were ready to send the badge. I had seen the completed art (which was a template. They had not specified the art would be on a template either) but they had not contacted me with it. I had to scour their twitter.
November 10th- They asked me if I would be at MFF so they could give me the badge. I told them I wasn’t sure so mailing it would be the best. I’d prepaid for shipping anyway. After this they refused to answer twitter DMs. I @ ed them on twitter and they said the didn’t make it to MFF. They did not reach out to tell me this, I had to reach out to them. No mention of shipping the badge. Despite my attempts, no further contact has been received from them.

PROOF: Links to our conversations, the unreplied to emails, and proof of purchase

Proof of Purchase:
https://imgur.com/gallery/kJP05
Conversations: https://imgur.com/gallery/H7iTR
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Comments

( 19 comments — Leave a comment )
prettykittyaz
Jan. 26th, 2018 10:46 pm (UTC)
Links are broken :(
whoop_zi
Jan. 26th, 2018 10:49 pm (UTC)
The links got a little borked after we reviewed them- we've PMed OP and are currently waiting on them to edit the entry with new links!
thefoxwitch
Jan. 26th, 2018 11:45 pm (UTC)
Links should be fixed now! Let me know if there’s any more issues with them!
Fralea Comms
Jan. 27th, 2018 12:10 am (UTC)
Hmm regarding the template thing, I do see on the fa ad for the badges it says "YCH style". Was this added after the time you ordered one?

Anyway though, it unfortunately looks like your paypal dispute window is past.
thefoxwitch
Jan. 27th, 2018 12:28 am (UTC)
I commissioned them through Twitter and I think that’s where they posted first. I didn’t even really look at their FA until much later when I was trying to find alternative ways to contact them.
thefoxwitch
Jan. 27th, 2018 12:36 am (UTC)
I finally found the original tweet! I’m not salty about it being ych style, but there was indeed no mention of it: https://twitter.com/bigblueraptor/status/859909174918082561
whoop_zi
Jan. 27th, 2018 12:54 am (UTC)
Not entirely related but I can't help but notice them mention they were taking 50 slots for these(yikes), and upon scrolling a little further I came across this cap where they said they took...more than 200!? I am floored.
laughsatthunder
Jan. 31st, 2018 04:16 pm (UTC)
That's an insane work load. Oh my god.
thefoxwitch
Jan. 27th, 2018 12:39 am (UTC)
I did some poking around on the tweet and it looks like someone did ask them if it was custom or ych but that information was not in the tweet.
Fralea Comms
Jan. 27th, 2018 12:42 am (UTC)
Thank you for looking that up! I appreciate it. Makes sense. I wouldn't expect a buyer to have read through all the replies.

Edited at 2018-01-27 12:43 am (UTC)
thefoxwitch
Jan. 27th, 2018 12:48 am (UTC)
Yeah of course! I agree. It didn’t bother me too much I just wanted to include as much info as I could.

Edited at 2018-01-27 12:48 am (UTC)
Fralea Comms
Jan. 27th, 2018 01:40 am (UTC)
Even if it didn't bother you it might have been important to another customer, so I don't think its bad that you point out.
teekchan
Jan. 27th, 2018 04:17 am (UTC)
They have a ton of bewares on them if you search their tag. Sad to see they havent learned their lesson yet. I remember quite a few people I know getting scanned by them.
rayesesshyfan
Jan. 27th, 2018 07:58 am (UTC)
Are you kidding me? 2010 and now to 2017 and they STILL haven't changed their ways? When will they learn for goodness sake that this is not how you run a business? Even their shouts page has another person below saying to check email.

I just...I can't right now. 7 freaking years and still this behavior. They really need to be stopped, this pattern HAS. TO. STOP.

Edited at 2018-01-27 07:59 am (UTC)
crystamartin
Jan. 27th, 2018 12:56 pm (UTC)
In fairness to BigBlueRaptor, their last beware was in 2013, and I and a few other people I know have commissioned them since then and received their art with no problems.

Not excusing the situation with this badge, mind. The ball's been dropped here.
rayesesshyfan
Jan. 30th, 2018 12:02 pm (UTC)
I get what you mean, no worries lol

But yeah hope he can fix this again and keep it up.
norsepaw
Jan. 28th, 2018 02:41 pm (UTC)
I was actually considering to commission that type of badge from them, glad I forgot.
dingus
Jan. 30th, 2018 06:52 am (UTC)
that's a shame, i really wanted one of these badges but knowing this person's history i steered clear :/ unfortunate that you didn't get what you paid for.

They posted this:
https://imgur.com/IQw7Hdv

but less than a week or so before that it looked like they started a new queue of a different kind of led badge.. oi
dragontripmon
Feb. 1st, 2018 01:27 am (UTC)
And that journal is here. http://www.furaffinity.net/journal/8494154/

All i can say is wow that is some very poor time and communication management.
( 19 comments — Leave a comment )

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