Artist Beware: KARNxjiro

*edit*Resolved! Turns out trying to get my money back from paypal reminded them of my commission and they delivered. I'm very thankful. It looks great.


I am still actively trying to either get a refund or the finished piece from the artist and am open to a resolution. I've never had to do this before and honestly I feel bad but I have been scammed by too many artists at this point. :C


WHO: KARNxJiro


WHERE: https://karnxjiro.deviantart.com/


WHAT: Digital Art


WHEN: Initial Contact Oct 4, 2017


EXPLAIN: Ignored me for nearly a month. When they finally did get in contact with me they said my commission had been done for weeks and they would upload it promptly. It's been about another month since that.


PROOF: 

October 4, 2017

Initial conversation where we agree on the commission and image. It should also be noted the artist states "the delivery time is within a week after draft approval" 

https://imgur.com/h2cw5JF


October 5, 2017

Continued discussion on specifics of commission. Draft was provided, as well as paypal email. (which has obviously been blocked out)

https://imgur.com/vmdhBOa


October 5, 2017

WIP I approved. Which I really liked, and it's a super shame I may never see it finished.

https://imgur.com/gczxeyO


October 5, 2017

Me approving the draft and paying the artist. I even pay them more than they had requested. Which they almost refunded me for.

https://imgur.com/BIkH61a


October 13, 2017

Over a week later, as you may recall from the October 4th post it should have only taken a week.

https://imgur.com/6IyrNYX



October 16, 2017

A couple days later I decided to contact them via email since I had not seen or heard from them on dA for a bit.

https://imgur.com/ceTNMfD



October 17, 2017

I get a response! It seems really positive. Just an issue with ISP. They will get back to me.

https://imgur.com/mHnC1Dk



October 18, 2017

They tell me that the image will be late (which it already is) but I'm ok with that. For my patience they offer to design some extra things on my character for me. That's awesome!

https://imgur.com/iPGA1P3


October 26 — November 3, 2017

I try to contact them again with no response. It shows the unopened dA notes a week later.

https://imgur.com/MbhQcvu


November 17 - November 19, 2017

I try again to contact them. With success. (though I switched emails). They remember who I am, what my commission is, and that they will get it to me ASAP. They also mention the commission is done. It's finished at this point, I guess they just forgot about me. By November 19 there is still nothing from the artist.

https://imgur.com/x7uvkZx


November 20, 2017

They contact me saying my image will be up tomorrow! Excitement!

https://imgur.com/DXQnmdg

By this point I decide it is a good idea to take a screenshot of their dA page/recent arts with timestamp. To show that my image is in fact not there. I also added a comment to their page, which you can see it is something innocent and playful.  

https://imgur.com/wMwsl7q


November 27, 2017

No contact from artist. No change to their dA page.

https://sta.sh/0167tuwexrm1

November 29, 2017

They contact me saying they were occupied with another client and will upload on dA today. This is 12 days after they said my commission was done.

https://sta.sh/019hqp4hdzj8

December 29, 2017

I think I've tried to contact them here and there at this point with no response. It has been a month now. I took a screenshot of their dA page today, which seems to have changed slightly. My commission however has not been  uploaded. Also my comment seems to have been hidden. I'm not sure what was wrong with it. Assuming the worst at this point, though I would love to be pleasantly surprised.


https://sta.sh/019g0wgsavqs

I've also reported the transaction to paypal at this point in hopes of getting my money back.

Sorry this is longwinded. I've never been in this situation before and I wanted to make sure my bases were covered.



Error

Anonymous comments are disabled in this journal

default userpic

Your IP address will be recorded