*edit*Resolved! Turns out trying to get my money back from paypal reminded them of my commission and they delivered. I'm very thankful. It looks great.
I am still actively trying to either get a refund or the finished piece from the artist and am open to a resolution. I've never had to do this before and honestly I feel bad but I have been scammed by too many artists at this point. :C
WHAT: Digital Art
WHEN: Initial Contact Oct 4, 2017
EXPLAIN: Ignored me for nearly a month. When they finally did get in contact with me they said my commission had been done for weeks and they would upload it promptly. It's been about another month since that.
October 4, 2017
Initial conversation where we agree on the commission and image. It should also be noted the artist states "the delivery time is within a week after draft approval"
October 5, 2017
Continued discussion on specifics of commission. Draft was provided, as well as paypal email. (which has obviously been blocked out)
October 5, 2017
WIP I approved. Which I really liked, and it's a super shame I may never see it finished.
October 5, 2017
Me approving the draft and paying the artist. I even pay them more than they had requested. Which they almost refunded me for.
October 13, 2017
Over a week later, as you may recall from the October 4th post it should have only taken a week.
October 16, 2017
A couple days later I decided to contact them via email since I had not seen or heard from them on dA for a bit.
October 17, 2017
I get a response! It seems really positive. Just an issue with ISP. They will get back to me.
October 18, 2017
They tell me that the image will be late (which it already is) but I'm ok with that. For my patience they offer to design some extra things on my character for me. That's awesome!
October 26 — November 3, 2017
I try to contact them again with no response. It shows the unopened dA notes a week later.
November 17 - November 19, 2017
I try again to contact them. With success. (though I switched emails). They remember who I am, what my commission is, and that they will get it to me ASAP. They also mention the commission is done. It's finished at this point, I guess they just forgot about me. By November 19 there is still nothing from the artist.
November 20, 2017
They contact me saying my image will be up tomorrow! Excitement!
By this point I decide it is a good idea to take a screenshot of their dA page/recent arts with timestamp. To show that my image is in fact not there. I also added a comment to their page, which you can see it is something innocent and playful.
November 27, 2017
No contact from artist. No change to their dA page.
November 29, 2017
They contact me saying they were occupied with another client and will upload on dA today. This is 12 days after they said my commission was done.
December 29, 2017
I think I've tried to contact them here and there at this point with no response. It has been a month now. I took a screenshot of their dA page today, which seems to have changed slightly. My commission however has not been uploaded. Also my comment seems to have been hidden. I'm not sure what was wrong with it. Assuming the worst at this point, though I would love to be pleasantly surprised.
I've also reported the transaction to paypal at this point in hopes of getting my money back.
Sorry this is longwinded. I've never been in this situation before and I wanted to make sure my bases were covered.