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Artist beware - Coff

 Who: Coff 


Where: http://www.furaffinity.net/user/coff/ 


What: 2 sketch commissions, 8 USD each. 


When: 1 was commissioned 23rd November 2016, the 2nd one on the 7th of December, 2016



Explain: I saw the artist one day while browsing FA, I had never commissioned an artist before, so I wanted to give it a try. They were very polite and nice to chat with, so I didn't think there wold be any issues at all. Then the days went, the weeks went.  I wondered why it took so long, as they opened up more complex commissions and YCH, which I thought was to bring in more money, as hey, 16 USD isn't that much really. They then posted journals about their current health and such, which, sure, it sucked, but wasn't really a reason for me to be angry.  Now, about two months ago, they contact me and tells me that they can't do the commission as they constantly has to redraw the characters.  At least they could've told me sooner !  I told them that I'd like a refund and that I'd return once I had gotten over the canceld commission.  Haven't heard from them since then, my notes has been unread, comments ignored. They posted a journal about their current situation, but I've been patient with them and I've had enough!  I've sent them a money request on Paypal,  with a note telling who I am and why I'm sending it. which has also been ignored.  I feel terrible about doing this, but I don't see any other option.  

Proof: the screenshots of our latest conversation about two months ago as well as the unanswered notes.  I also link the paypal recipts as well as the money request to them. I've also linked the notes I've sent to them that has been ignored by them. The request for a refund is on its own image, at the lower end of it.  Hope this is more ok ?  
Link: https://sta.sh/2reczwmgggj




Edit 14th of December 2017
Received my refund near midnight on the 13th of December.
Glad that the issue has been solved.

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Comments

( 8 comments — Leave a comment )
rendrassa
Dec. 12th, 2017 03:01 am (UTC)
Number one rule of commissioning anyone: NEVER pay through friends and family. Always use goods and services so that you can get your money back if an artist turns bad.
archaeologist92
Dec. 12th, 2017 03:08 am (UTC)
Yeah, it was one of the first commissions I ever ordered of my characters, so I guess I didn't know better?
rendrassa
Dec. 12th, 2017 03:43 am (UTC)
Yeah, kinda a trial by fire for a lot of new commissioners. It's why I promote AB highly, because reading the horror stories helps inform. I learned a LOT about running my own business from this site as well as how to avoid other artists who don't have a very high work ethic. If an artist asks you to pay through friends and family, or outright charges you for using PayPal, it's generally best to take your money elsewhere.
sbneko
Dec. 12th, 2017 08:16 pm (UTC)
Clicking on the userpage link says the user hasn't been found. Did you maybe misspell it or forget something?
Fralea Comms
Dec. 12th, 2017 08:17 pm (UTC)
Really? The link worked for me. Maybe try it without the slash? https://www.furaffinity.net/user/coff
celestinaketzia
Dec. 12th, 2017 08:23 pm (UTC)
Looks like it's a livejournal thing. It works fine when clicked from my email, and worked fine in the mod queue. But for some reason LJ posted it in the new... style or whatever this is.
synviver
Dec. 13th, 2017 10:14 am (UTC)
I clicked and LJ seems to have inserted a space in after the second slash in the link. Deleting that takes you to the page with no issues. FYI and all that. :)
archaeologist92
Dec. 12th, 2017 08:32 pm (UTC)
Like the newer comments mentioned, it's likely a LJ thing, as the mods would've noted it otherwise, hope you can reach the page now.
( 8 comments — Leave a comment )

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