Who: Mithacal Creatures
What:Fursuit head, Refund.
When: May 24th- Present
Proof: Mithacal Creatures Beware https://imgur.com/gallery/ukVAP
Explain: On May 24th Mithical and I agreed to a trade: I would shop for clothes for her, and in return for my time I would recieve a Custom Half Mask. (See Screen Shot 1)
During my part of the trade I inquired about upgrading to a full mask. She told me $200 worth of clothes since she does not need the money right now. (See screen shot 2)
My part of trade took roughly 2 weeks; she recieved her box of goodies and loved them.
(See Screen shot 3)
For Mitha's part of the trade, she told me the completion time would be 1 month for the half mask. I agreed, and she added another 2 months for a full mask. I agreed to this as well. (see Screenshot one and 6)
July: I discussed with Mitha on what my mask design would be. Previously, we agreed on a red fox with Antlers. I gave her the concept design. It was verbally agreed that my mask would have some artistic liberty. Those conversations happened in person during a camping trip we had in Homer. (Enter Screen shot here 4)
August 3rd-16th: I started to get worried and asked her for an update, or at least a start date for my mask, and never got an answer. (See Screen Shot 5)
Late August: I see on Twitter and instagram that she is open for commissions. Being curious and wanting some sort of response from her I asked on her instagram what her turnaround time is. She responded "your mask would be done before these peoples if thats what you are really asking" (See Screen shot 7)
I continued sending her messages asking about the start point of my mask as well as asking if I can get some reassurance from her if I was bothering her, and if she does have a start point in mind for my mask. Not once did I ask her "where is my mask". Each message was a couple of weeks apart. I just needed assurance that I hadn't been forgotten.
September hits a couple weeks before Senshi con happens. Senshi con was the con we planned on attending with the mask, and the end time Mitha had told me I would have my mask.
I start asking about the fur again wanting to match fur. I still have not received a single response from her. When I finally did, it was her sending me her address because I asked for it so I can send a piece of sample fur to her. She got the sample and told me it was wrong. I asked if she can send a picture of the right fur, but received no response. (Screen shot 8)
Then on september 4th she says she is giving me a refund of the $200 extra I spent on her, due to her wanting to close her buisness. (Screen shot 9)
I asked for clarification, wondering if we can work something out, and if she will be compensating me for my time I spent shopping for her rather then spending that valuable time elsewhere. I also offered to take a premade artistic liberty head instead, trying to work something out with her. (Screen Shot 9)
I don't get I response from her until I post on one of her Facebook posts agreeing with her that being ignored sucks. (Screen Shot 10)
She takes offense, telling me she doesn't do buisness stuff when she is away with family, then demands that I give her my mailing address so she can send a check since she no longer does Paypal. (Screen shot 11)
I comply, and ask yet again for my compensation, as well as explaining that I was upset becuase I had asked for clarification about the refund the very same day she told me I was getting one. (Screen shot 11)
She gets angry and demands my address again saying she has asked 3 times now. (Screen shot 11)
Ignoring the fact I have already given it to her, I give it to her again and state that I had already done so. I pointed that fact out. Her response was to request when I write a beware that I don't add her actual number. At the time I told her I don't write bewares. (Screen shot 12 and screen shot 17)
I ask on the September 11th, and again on the 25th, about my refund. No answer to either. September 26th she sends me a message stating she is waiting to recoup the money. Screen shot 13
October 6th: I ask for her plan of action. Still no refund.
October 8th: she sends me a message stating she still doesn't have money plus she accuses me of posting snide comments on her Instagram. My snide remarks consisted of the word interesting and that is it. She tells me it takes time to close a buisness.
(Screen shot 14)
I ask for a time frame for my refund. At first she ignores me and says that the reason for my refund is because of how I talk to her. My response. (Screen shot 15)
October 31st: I tell Mitha I need the refund by November 15th, and that waiting 3 months for a refund is unacceptable. No response, but the message is marked as read.
(Screen shot 16)
November 8th: I get told that my check will be sent shortly and that she will be free to talk to me when business slows down.
(Screen shot 16)
Thats the last I have heard from her.
Edit: I am in contact with the Artist and we are working on a resolution.
I will update again when I have more information.