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Terms of Service for Physical Items help?

Hi everyone!

Last year I made a post about my Terms of Service for Art Commissions, and you were all so helpful with that - I'd like to thank you all for all the tips and ideas! Recently I've had a few ideas for customized physical items for people to commission (dolls remade to look like their OC's etc.), but as I haven't bought many items like this in the past, I haven't read very many TOS's dealing with this type of commission (like I have by reading artists' TOS's). I was wondering if any of you had any tips on writing Terms Of Service for physical customized goods, or any tips? I know it can be quite different because it's more difficult to make changes with physical items.

Thank you!
Kellie <3

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Comments

( 10 comments — Leave a comment )
gatekat
Nov. 13th, 2017 09:04 pm (UTC)
Not a TOS thing, but advice for later on: always, no matter the value, get a tracking number. It'll save you from most charge-backs from unscrupulous buyers as it proves it was sent and delivered.
kellserskr
Nov. 13th, 2017 09:13 pm (UTC)
I was definitely going to go with that - I've read too many bewares here! Ahahahaha
kellserskr
Nov. 13th, 2017 11:24 pm (UTC)
Thank you so much! This is a great help! :D
(Deleted comment)
kellserskr
Nov. 14th, 2017 06:36 am (UTC)
True. I understand that harassment is usually seen as a way to have your commission cancelled, but maybe not worded that way!
(Deleted comment)
kellserskr
Nov. 14th, 2017 06:34 am (UTC)
That's true, thank you! Dolls aren't really considered when you think of shipping things, so checking that first would be something most usually wouldn't do!
teekchan
Nov. 20th, 2017 02:17 am (UTC)
I would deffs add something to mention shipping times are NOT your responsibility and theres nothing you can do about wait times and quotes on delivery are just that, quotes.

Ive ordered stuff thats says 2 week delivery and its taken 6 weeks regularly.

I would add that anything with a deadline (birthday, con, and so on) needs to be shipped out a month and a half/6 weeks before the date, so probably 2-3 month order before the date.
kellserskr
Nov. 20th, 2017 10:35 am (UTC)
Thank you! I hadnt thought of the gift or con thing!
( 10 comments — Leave a comment )

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