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WHO: Millenium-Millie-Gryphon AKA Millie AKA Onyx AKA Onyx Art Studios

WHERE: http://www.furaffinity.net/user/millenium-millie-gryphon

WHAT: 2 x circus poster style images of my otter shape

WHEN: Claimed slots, provided references and paid on February 14th. Inquired on progress April 10th, got response and first pic on April 16th, which was of a wrong character. After informing the artist of that, she did the second pic, then said she will redraw this one, then delayed past the paypal dispute deadline after which stopped responding to notes (still reading them and taking other commissions).

EXPLAIN: Millie opens these commissions via journals/picture announcements on a regular basis. I took two slots and sent info February 14th, 2017, paid same day.

After no progress for a couple months, I’ve contacted Millie on April 10th to check on the progress, and got a response with one image April 16th. There was one problem with that though, it was a wrong character, which I told her. We have reconfirmed the correct references, and May 7th, I got the second picture. That one was pretty well done. I again informed Millie that the first one was wrong, and also mentioned that it was supposed to go with another picture with the same subject from another artist. I have also requested the picture with the wrong character taken down. She said she will redraw it, then it took a series of delays until paypal dispute deadline has expired (in hindsight, I should have opened it, but her staying in communication and being polite kind of led me astray). After that, she stopped responding to notes while reading them, being active and offering further commissions.

PROOF: https://imgur.com/a/eJB32

Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
https://artistsbeware.info/

Comments

teekchan
Oct. 8th, 2017 03:38 pm (UTC)
It's probably just me, but Im having a really hard time reading your notes to them because of the way you're saying your characters. 'me ottah' and 'me bear'....


"...bear on the poster and show me ottah doing it'
Is this in reference to the other image by the other artist? Or did the artist do two images, poster and regular image? (plus the non messed up poster)

Also someone mentioned the refs, and I did go to the journal and while it is a bit confusing as an artist to have no true ref and a bunch of images/text mashed together... I dont see how they could have gotten your bear from there? Unless they specifically left that journal to go to your references hub and selected another character. You gave the link and specified OTTER.
While the refs are confusing, I disagree with the other user that said your refs may have played in on it unless the journal has been changed since they looked. (it only shows otter for me)

Since we cant see the images I have no idea if they truly did the wrong character or if they just messed it up so much it looks like a bear?
rendrassa
Oct. 8th, 2017 06:38 pm (UTC)
From how I understand it, the commissioner wanted a poster from the beware artist of their otter personality which advertised them in some kind of fire oriented show act, which another artist has drawn the scene of said character doing it. Seems they also commissioned the beware artist for something else, which apparently came out well.

I second more proof. We're all partially guessing in the dark.
xilacs
Oct. 8th, 2017 08:48 pm (UTC)
Agreed. I can't stand when commissioners get upset at a misunderstanding but communicate in an absolutely atrocious way and make it difficult to know what they actually want. I'd also be interested in more proof.
M-ree BiPolar
Oct. 8th, 2017 10:11 pm (UTC)
She drew a completely different one. I can't link it because as noted, I asked it to be taken down, for it is completely out of character for the bear.
teekchan
Oct. 9th, 2017 02:14 am (UTC)
IMO it should have been saved as proof for the beware. I know some artists will draw, say a horse, but it'll look like a dog, and so on. Especially with similar species (big nose, round ears).

No one can say without actually seeing it except you, but you're absolutely sure they got the character wrong and didnt just draw something that happens to look like a bear? They were clearly only linked the otter refs so Im not sure HOW they could get the wrong character unless notes were left out?

Either way they should fix it, as it's obviously wrong and they said they would. Not on you at all, it's just hard to say either way without actual proof it was drawn wrong (for us commenters), yknow?
rendrassa
Oct. 9th, 2017 03:16 am (UTC)
It should be noted that the artist's exact words were, "I'm glad you liked your second one though! And I'll be sure to make you a piece to make up for the first commission." They never actually said they would re-do the poster, or make a new poster style, simply that they would do something to make up for it.

It'd be nice if OP could check any e-mails so see if they still have the original file sent to them. As well as posting a screen shot of their ref journal for viewers to read without needing to hunt for the link in the other images.
squish_kitten
Oct. 9th, 2017 04:10 am (UTC)
These are both really excellent points. We'd really have to see it to understand the situation.
M-ree BiPolar
Oct. 9th, 2017 06:37 am (UTC)
The image was not sent via email, it was sent via a link to an FA upload in the notes (which I subsequently requested to take down).

All communication was structly on FA.

The way I understand it happened is, between the time she took the commission (February) and drew it (May), she could have misfiled the actual note with references (which is hella easy on FA, as it has no search feature or anything) so for some reason instead of asking to get themresent, just looked up my FA profile and took whichever ref got her attention (likely because it is the first one listed in the journal I have punned, that lists all of them, and my icon is a bear).
sbneko
Oct. 9th, 2017 06:01 am (UTC)
Kinda wondering about this too. Otters are pretty tough to pull off for most people, so I'm wondering if it's more the artist not being able to do it to another standards, of if it's actually different. Are the colours/markings the same? Where would they get the bear idea from if only otter refs were linked?

Or, were the refs of the otter not clear on species either somehow, maybe they did look bear like?

I'll admit I only skimmed the post but it's hard really knowing what's up without seeing what was wrong, like the final image.
(Screened comment)
teekchan
Oct. 9th, 2017 11:31 pm (UTC)
They are similar in being white/light but theyre completely different body types. They likely did lose the refs like you said and assumed white = otter and just went by that without reading or double checking, and didnt bother to note you to make sure.

Wish artists would own up to the screw ups and just fix it. Would save a lot of hassle for them and the customers.
kayla_la
Oct. 9th, 2017 11:36 pm (UTC)
MOD COMMENT
Hi! I'm going to screen this because it has untagged NSFW content. If you'd like to repost your comment with a NSFW warning for the images, feel free!
kamilamutt
Oct. 9th, 2017 09:01 pm (UTC)
While I think it's important to leave room for doubt, you should probably also consider that the person making the beware knows what they're taking about, hence why they've escalated the issue to a beware.

With all due respect, I frequently see you on beware posts telling the commissioners 'Are you absolutely sure this happened how you think it happened?', 'Maybe the artist got the colors/design right and you're just mistaken?' 'Maybe you're not being ignored, despite notes being unread, but it's somwthing else?' and while yes, mistakes and misunderstandings do happen, I think you should give a little more credit to the person making the beware, especially when unlike the commissioner, you haven't seen the picture.

I think they know better than anyone else what their own characters look like, and how the issue happened.

I'm sure the commissioner has already considered every possible scenario (given that they're the one directly involved), and wouldn't have gone to the extent of making a beware if they weren't 100% positive that they character the artist drew isn't the character they paid to have drawn. And even if the artists had just made a mistake with the shading or the colors or the bodytype of the species, they still have an obligation to deliver what the buyer paid for.

If I commission a pink cat and because a mistake on the artist's part with the anatomy and shading it ends up looking like a red ferret, even if it's a mistake, it's still not what I asked for, and failure to make corrections and deliver something that actually looks like my character is bad business practice.

(I hope this doesn't come across as rude or anything! I guess I don't quite understand the relevancy of the artist's intent and questioning so much the customer's experience, when the point of the beware is that the buyer didn't get the product they paid for.)

Edited at 2017-10-09 09:18 pm (UTC)
squish_kitten
Oct. 9th, 2017 10:58 pm (UTC)
Actually literally this entire time, I've been trying to ask "was it the WRONG DESIGN" or was it "not in keeping with the character of the character", because the commissioner says both things in reference to the problem here, but not TO the artist when they explain the problem. I think there's a big difference between if they used the wrong reference and if the commission didn't capture the essence of the character, especially if that initial note is ALL the artist had to go on. That's what I've been asking, and the commissioner has replied back here with the exact same wording every time that doesn't answer that question.

Saying that they may have gotten confused by the amount of references was an assumption I made based on the commissioner posting here and explaining to the artist that it was 'out of character'.

Also considering the OP's comments back, I'd say commissioner beware, too.
teekchan
Oct. 9th, 2017 11:27 pm (UTC)
As the person below says it's VERY confusing how it's written, and no where do I state the commissioner doesnt know what theyre talking about and even say the artist should fix it. They include info about a 3rd piece from a different artist which just confuses things, as well as someone else stated otters are VERY hard for people to draw, and even mind end up looking like bears. No refs were given so we dont know if its simple both characters are identical and just a different species, or if one is say... a blue otter, and a rainbow bear.

I am not good with words/wording (or reading internet tone) so things come off more blunt than I intend, but I was taught 'never trust just words' there is actually NO proof the artist drew it wrong and with the actual confusing other issues, it should have been included that it was wrong. We (the commentors) just dont know at all what the characters look like because the images arent included, or the refs.

Im not the only user confused on the topic as per the other commentors either.

Ive been required to include insane amounts of proof for bewares so Im honestly confused why there is no proof of the art or it drawn wrong.

Im clarifying that Im not saying that is what happened, Im pretty sure I even say its not that likely it was just a species issue, "They were clearly only linked the otter refs so Im not sure HOW they could get the wrong character unless notes were left out?"

Your post comes off like Im saying the buyer is clearly lying, when I specifically ask how they could have messed it up since they were never linked anything but an otter.
mod comment - celestinaketzia - Oct. 9th, 2017 11:53 pm (UTC) - Expand

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