artyeen (artyeen) wrote in artists_beware,

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[edit] in progress of being resolved - Artist Beware - Vani / stripesandteeth / AshKetchumSays

WHO: Vani / AshKetchumSays / stripesandteeth


WHAT: $50 digital bust/ waist up commission

WHEN: I commissioned them in 2010/2011 (I don't have screencaps and the commission Journal was deleted, so I'm not 100% sure about the year but it was during that time)

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I tried contacting them again today (08.10.2017) via Twitter and got a fast and professional response. They gave me an estimate when I will get a WIP and the finished badge. To be resolved.

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Back then I was really happy so snag a slot, they posted pretty regularly on FA and I wasn't too worried about the long waitlist they had (sadly they deleted the Journal with the old list before I was able to get a screencap). I am a very patient commissioner and have waited up to 3 years for a commission to be finished so I did not contact them for a few years after the initial payment was sent via Paypal. Sadly I don't have a screenshot of said payment since I didn't think I'd need one.

They never once contacted me about my commission and suddenly disappeared from FA, leaving a giant list of waiting commissioners behind. I knew no other way to contact them, so I waited and gave them the benefit of the doubt. At some point they returned, saying they were sorry and they would pick up the outstanding commissions but then they disappeared again. They had at least 2 people trying to manage their commissions as kind of a 'secretary' so far as far as I know but this also did not work out.

2 years ago they returned to FA again, asking for commissioners to contact them, so I did - here is the note I sent and their reply . I was hoping they'd work through their old list then but as far as I know not much progress has been made. They were inactive again for some time after that.

In March this year I sent a mail to the mail address they left on their Journal, asking for a refund (I assumed it had been 4 years when it had been 6 to 7 years of a wait already). I never got a reply.

They took (and keep taking) new commissions via Twitter and at cons, some of which have been completed and some that seem to have been added to their list. I've seen AB posts of their more recent commissions. They also do a lot of adopts and by now I don't think I'll ever see my money again.

I don't recommend commissioning this artist.

their trello list(s) -
screencap of their Trello with my name on it just to be sure -

(edited for screencap censoring & link fixing)
Tags: artist-vani/vanimute/vanillakitsune, beware

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