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Artist Beware: Griffinnugget

WHO: @Griffinnugget via Instagram:https://www.instagram.com/Griffinnugget/
@nuggetsontheside Alternate Instagram: https://www.instagram.com/nuggetsontheside/
Trello: https://trello.com/b/lqGp4ZSi/nugget-works
FA: https://www.furaffinity.net/user/griffinnugget
ToyHou.se: http://toyhou.se/Griffinnugget

WHERE: This was via their main Instagram: https://www.instagram.com/Griffinnugget/ Where they post often.

WHAT: It was a digitally drawn Rabbit Foot inspired badge, that would be printed out and laminated with holographic lamination paper.

WHEN: I've been following their work for awhile and when they were doing these commissions many people would fill each slot. I finally got my chance at a slot for a commission. I emailed them at night and sent them a reference to their character along with the payment for the commission. Once they said that my commission was ready to be sent out I stopped receiving messages from them.

I basically was a fan of their work, so I commissioned them. I also noticed when I sent the payment it was done via friends and family, which was odd because I didn't get charged extra to send it via friends and family. I've never had a situation happen like this before so I kind of panicked. I always looked when they posted something in hopes it was something commission related. They've posted pictures of finished products but I haven't seen mine since.



I let people commission them because I was curious to see how they came out, seeing how beautifully they came out I decided to claim a spot once they were open. I did claim a spot eventually but haven't got any updates since then.
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.


( 20 comments — Leave a comment )
Aug. 13th, 2017 10:43 pm (UTC)
First, never ever pay through friends and family. This is a business transaction and an artist who takes commissions is responsible for the fees associated with using PayPal. If they want to dodge fees, it's a very big red flag.

It's also very unsettling that they haven't responded, even if they hadn't had the time to send things out. I do hope this gets their attention to get their act together. It sounds like they took on a lot of these in a short amount of time, too. There's a chance they claimed yours was done to get you off their back. Always get proof of the work being done. I don't trust when an artist says it's done but can't seem to show proof of their claim.
Aug. 14th, 2017 12:22 am (UTC)
Yeah, I've learned my lesson from paying via friends and family. Just recently on their Instagram they posted a big mass of commissions completed and I even commented on their post, they never replied to me. I tried to get their attention before they shipped it out. Even still no responses to my emails.
Aug. 14th, 2017 01:48 am (UTC)
It's encouraged to, politely, inform artists that they have been reported here and the reason why. If they want this post to be labeled with "resolved" then they are going to need to work with you instead of ignoring things.
Aug. 21st, 2017 02:05 am (UTC)
Mini Update
Okay, so today I attempted to get a case open for my situation, unforunately I couldn't but I did get Paypal to send a notification to the seller about the situation. So I got a response from Griffin Nugget saying that they did ship it out. . . Two WEEKS ago. Im really confused as to why they didnt say it when they did ship it out, when they ship things out I believe they did come with tracking numbers but I'm not entirely sure.

Aug. 21st, 2017 04:43 am (UTC)
Re: Mini Update
If they mailed your package with USPS then it automatically comes with a tracking number which can be found on the receipt. It's free.
Aug. 21st, 2017 04:47 am (UTC)
RE: Re: Mini Update
Yeah I've actually shipped out commissions myself via USPS and have gotten a tracking number with the shipping, pretty fast delivery day as well for myself. Hoping they did truly ship it.
Aug. 21st, 2017 04:49 am (UTC)
Re: Mini Update
Unless they're out of the country, if they truly shipped it two weeks ago it would have arrived by now, otherwise it got lost in the mail and you can't retrieve it since there's no tracking number for you to reference.
Fralea Comms
Aug. 21st, 2017 05:00 am (UTC)
Re: Mini Update
Have you asked them for a tracking number and/or a scan of the receipt?
Aug. 21st, 2017 07:09 am (UTC)
RE: Re: Mini Update
A few weeks ago they posted via their instagram a receipt of their shipped out finished commissions. They are within the states and I haven't even seen the final product of my commission, only a WIP. When they posted that reciept I tried looking to see of any hopes of seeing my location, I didn't see it unless there was more to the reciept.
Fralea Comms
Aug. 21st, 2017 06:43 pm (UTC)
Re: Mini Update
Oh wow from your screenshots I thought you had seen the final scan already and were just waiting on the physical product. (Since it skips from "Looks awesome!" to you sending your shipping address). Yikes.
Aug. 21st, 2017 06:45 pm (UTC)
RE: Re: Mini Update
Yeah, its only a WIP in the photo, it would of been nice if they could of shown me the physical product before even mailing it.
Fralea Comms
Aug. 21st, 2017 07:00 pm (UTC)
Re: Mini Update
Yeah I'm 99% sure that's standard practice for custom work. What if they made an honest mistake on a colour or it got damaged, etc?

You could ask for a scan. I don't really have faith that the artist finished the work based on your screenshots, but if they did and it got lost/destroyed in the mail somehow they might have a photo/scan for their own records which they could email to you.
Fralea Comms
Aug. 21st, 2017 07:06 pm (UTC)
Re: Mini Update
And you know, after thinking about it I would still ask for the receipt. I would mention that you looked on the receipts they posted and didn't see your order, and could they send a copy of the one with yours.
Aug. 26th, 2017 05:10 pm (UTC)
Another Update
I wasn't going to make anymore updated until I received my item because supposedly they already shipped it two weeks ago. I have a feeling it wasn't shipped because I would have already received it if others did too.
So i waited before asking for them to ship me another and I haven't got any updates from them.
Aug. 29th, 2017 07:57 am (UTC)
This is so fishie and they still have yet to contact you again?
Sep. 6th, 2017 03:25 am (UTC)
Update 9/5/17
So, recently I've been told that they would ship out another of my commission that they shipped over 2 weeks ago. (This weekend meaning labor day weekend.) I've attempted to email them but they haven't responded with a tracking number yet. I'm hoping it actually comes this time.
Sep. 22nd, 2017 05:17 pm (UTC)
UPDATE 9/22/17
Hey guys! I have an update, so the shipping was having issues I guess so I'm not going to get it.

Although the good thing is that I got a refund on it, so that is good. Anyways, I'm glad I got a refund but they said they would try to re-ship it.

Either way I'm glad with the outcome.
Sep. 22nd, 2017 05:23 pm (UTC)
Re: UPDATE 9/22/17
Howdy! Would you like us to mark this as resolved?
Sep. 22nd, 2017 05:25 pm (UTC)
Re: UPDATE 9/22/17
Sep. 22nd, 2017 05:27 pm (UTC)
Re: UPDATE 9/22/17
Done and done! Glad things worked out in a satisfactory manner for you.
( 20 comments — Leave a comment )


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