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Advice Needed: Time Between Contact

Hello everyone! I'm having a little trouble here. I commissioned an artist for a custom back in January. I waited 2+ months, and contacted them. They didn't have anything to show me at the time but got back in contact with me a few days later and I was really happy with the result!
I waited almost 3 months and contacted them again, no updates but again I got a wip afterwards. They had promised me they'd try to be done with the custom at the end of that week. However, I had to contact them again two weeks later; Again no updates until after I contacted them. But after this update the lineart was completed.I love the outcome and I'm really excited for this custom!
I consider myself patient when it comes to art, but I'm wondering:Should I contact them again since I've waited another two weeks? I feel like I'm being just a little impatient here since art does take time.
Any advice would be greatly appreciated!

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( 3 comments — Leave a comment )
Aug. 13th, 2017 10:34 pm (UTC)
Send them a message letting them know that having to contact them after several weeks is making you anxious and set up a dedicated time frame for updates. Like having them send you a WIP every Sunday or something.
Aug. 14th, 2017 09:24 am (UTC)
Ask them! "When would be a good time to prod you next?"

On my end, I usually try and say after each update, "give me [a few hours, I'm doing it as we speak] / ['til Monday night - I'll do it this weekend] / [three weeks - got a bunch of long work shifts coming up so I'll be a bit busy]". But if I don't, and someone asks, I'm totes cool with trying to give a rough idea of timeframe. And when I do it like that, people will generally be cool with sticking to the given estimates and not prodding me before then (although I had one who I gave a specific day /and/ time, and she still prodded me every day over Skype to say "hey, you working on it yet?" - so I just stopped answering and ignored her 'til the date/time I'd given).

(Also it gives me a deadline to stick to, so I get my rear in gear!)

So yup - ask! Don't make a big thing of it, just ask when they reckon would be a good time to update you next. Makes things clearer for everyone.
Aug. 15th, 2017 12:43 am (UTC)
I would ask the artist how long to wait for updates. Some artists work slow, sure, but I personally wouldn't be offended if a client straight-up asked me "how often should I prod you for updates?" If the artist responds vaguely or isn't sure, say you'll contact them every [x] week(s) for an update, and make sure they're okay with it.

I don't think you're being impatient. If you've been waiting months and they haven't been contacting you with updates you're well within your rights to ask for updates. Good luck!
( 3 comments — Leave a comment )


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