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Advice: Missed detail on a commission

Hey there! I recently commissioned a plush artist and a significant detail of my commissioned character clearly did not make it through to the final product. In all references provided, my character had a collar / accessory. I checked the folder of reference images to make sure it was present, and it was, but when I was shown what I assumed to be two WIP images of the plush, the collar wasn't there. At the time I just figured it was a WIP and was super happy to see progress, only for the artist to post the plush as finished and to ask for the final shipping payment.

I'm not too sure what to do here, actually! I like the plush, but I'm not sure if in this case it's appropriate for me to ask to have the collar added, as I would like it done, or if I should let it slide altogether? If I ask to have the collar added, should I offer to pay an additional cost? Is there a polite way to go about this? I really do like the plush! I would just like my character's final detail added and would rather not create too much trouble.

Thanks for your help!

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Jul. 22nd, 2017 10:56 am (UTC)
I am the sort of person that believes if it was on the reference sheet and the artist missed it, it is the artist's responsibility to fix it. If she didn't take it into consideration I really think it is the artist's fault, and not your fault for not stating it in text.

I really see it as if your character had a brown coat and they made it blue, and then the artist turns around and says, "well you didn't type to me you wanted brown instead of blue!"

I hope you the artist to create it for you so you don't have to spend your time and money doing so.


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