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 I've seen a lot of posts flying around Tumblr lately warning artists to only use invoices when accepting commission payment. However, there seems to be no way of marking the invoice for services without an address, which makes my account look bad when there's several " unposted" items that are infact digital peices. I've tried googling for it but I've only found tips for much older versions of Paypal.

I had started using the Paypal/Me system and asking people to leave their address out of it, which worked but I saw in those same posts that Paypal where clamping down on the use of it for digital goods. When I take comms, I usually ask people to only leave a simple " code word" so I know it's their payment.

Is it all fear-mongering and bad advice?

How are other artists taking payments through paypal for digital media?

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Jul. 11th, 2017 10:39 pm (UTC)
I use invoices, since it's still more professional and feels more secure

You can make your terms and agreements explicitly say "By commissioning me, you understand and agree that nothing physical will be mailed to you. You will only be receiving a digital file." so that you can have something to fall back on in case the customer tries to say that "they never received anything in the mail" or something

Also (I don't know if this helps with anything but) once you've sent an invoice and the customer has paid, you can mark the order as "processed". Its different from saying "shipped" or "mailed", but apparently people who sell ebooks and digital stuff use the processed function.

Im not super experienced with paypal, but hopefully this may help :)


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