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Odd Situation Advice?

I'd like some advice... End of November I ordered a commission with a due date of Xmas (last year), it was never completed, and multiple dates were set. I asked the artist for an update in June, and to provide a wip or a refund, they refused both and rushed my commission, admitting to doing so as well. They refused to do all the fixes, and eventually got a mutual friend involved who gave them money to give me a refund, which was confusing and not OK with me at all. (The mutual tried to refund me directly themselves and I said no)
But I got a partial and the rushed 'wip' theyre now saying it is. (saying the image was never completed and thats why it was 'rushed' when they told me it was finished and they rushed it on purpose)

I was going to post them to AB, but I got the image and the partial so I agreed not to. But they insisted I unfollow their twitter accounts, which I was going to do, but they keep venting and ranting about me there, and I capped stuff for an AB post on their attitude alone. They mention me by name on Twitter, and I got some caps of the callouts before I was blocked.

They are now doing it on FA, for the sole purpose that I can see it. And getting the mutual friend involved, to message me on their behalf.

I like their art, and even though their attitude and actions are something lacking, I still wish to see the art, and screencap the posts theyre making for proof for an AB post.

The journals Im screencapping are not callouts with my name directly, but worded to me, and dragging me through the dirt, so to speak. Theyve called me out by name on Twitter, and I know they are calling me out via IM/notes as people have come to me about the situation.

Should I continue to watch their FA and compile evidence? (Is there a point to this as I got a partial refund, but their attitude was atrocious) or should I unwatch and let them fizzle out on the callout posting?

EDIT I seem to have misworded. They do not want me watching their FA and thats what the journals are about. I like their art and wanted to continue to view it (I havent faved or commented on anything), and continue to cap the journals about me for evidence.

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Jul. 10th, 2017 10:17 am (UTC)
when a commissioner is asking for a wip or a refund, they get to have their wip or refund. imo, it was a poor decision to deny you both options and rush the commission when this wasn't your request as the commissioner.

imho, it's odd that the friend got involved and tried to directly refund you themselves. at a business level, your transaction is between you and the artist, not you and the friend. you paid the artist, not the friend. it's the artist's responsibility in this situation to handle the issue, not the friend's. the refund should come from the artist, even if they received money from the friend to refund you.

i think your wanting to post them up is completely valid, solely on the fact that it seems like they're broadcasting the situation in an incredibly unprofessional way. i certainly wouldn't want to work with an artist knowing that they thought this was an appropriate response/reaction in any sense.

also, i don't think you're wrong in continuing to follow them or deciding to unfollow them, it's ultimately your choice and not the artist's in that department.

no matter what the situation is, an artist should never go as far as to publicly broadcast the private business between themselves and a commissioner - or vice-versa for that matter - at that kind of a level. it's just not professional.


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