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Beware - DualCatsStudio

WHO: DualCatsStudio

WHERE: FurAffinity submission, exchange was through notes.

WHAT: $65 cut and hinged resin lemur base for fursuit making.

WHEN: Payment sent March 28th, 2017, nothing received as of June 23rd, 2017.

EXPLAIN: User was selling casts of their new resin base, I like to hoard resin bases for fursuit building so I bought one from them. May 23rd I was told they were ordering more resin but since then I have received nothing and the exchange has gone cold.

PROOF:
Original post and initial interaction: http://imgur.com/a/MT0j1
Agreement and payment: http://imgur.com/a/di4aX
Asking for updates #1 (May 2nd): http://imgur.com/a/daToe
Updates #2 (May 23rd): http://imgur.com/a/Yoy01
Unread note and page shout: http://imgur.com/a/78Yhm
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
https://artistsbeware.info/

Comments

laughsatthunder
Jun. 24th, 2017 04:40 am (UTC)
Since this was approved (thank you!) does anyone know how to file a claim on PayPal Business when payment was sent through an invoice? There's no option for me to, I've searched on their current site and under the classic one as well.
celestinaketzia
Jun. 24th, 2017 04:41 am (UTC)
Oh that's a new one. May have to call them and file it manually over the phone.
laughsatthunder
Jun. 24th, 2017 04:43 am (UTC)
Oh boy. I'll keep looking and call them tomorrow when I find time, last time I filed a claim over the phone it took roughly an hour and a half.
Kerra Su
Jun. 24th, 2017 05:09 am (UTC)
There's a limit of 6 months to file a dispute on PayPal. I had to do this recently since an artist was trying to tell people that "everyone can have a refund, but you have to wait until August." Of course this was 6+ months beyond many of our invoice dates.
laughsatthunder
Jun. 24th, 2017 02:01 pm (UTC)
I'm aware, I've had to file claims in the past (and had some filed against me). However I switched over to PayPal Business back in March for my fursuit making business and haven't had to go to the resolution center since then so I didn't know how to file one as it's different on PayPal for individuals.

I figured out how to do it, it's different than "normal" PayPal but isn't taken as seriously. They have you send the seller a friendly message asking them to mail you your item.

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