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Text: WHO: HeavyPanda, WerewolfConfess, Henry(As posted on their DA)

WHERE: Stream Commissions, Initial interest was in an FA note.

WHAT: Digital art. $75 Flat color commission with a $15 discount, and a freebie thrown in as a gesture of good faith.

WHEN: Yesterday afternoon-ish. 6/10/2017

EXPLAIN: He came to me on FA expressing interest for a commission. I politely told him to hit me up in my stream if he'd like a commission, which he did. He gave me the info he wanted, I gave him the price, and he agreed to it. I did the artwork, and sent him a freebie as part of my promotion for yesterday's stream commissions and he thanked me. Later on, I find an e-mail from paypal saying that a chargeback has been issued, and I can't fight back with it because it's a digital good, and it was a nsfw picture. I do not have the conversation of our transaction cause it was in stream and I had turned off my computer a while after I was done to take a nap.

I tried contacting him through FA, only to find out that his FA account (HeavyPanda) has been disabled. I tried contacting him through DA (WerewolfConfess), only to find out that he's blocked me. I tried contacting him through e-mail; never received a response.

I've been trying to earn money all week to help pay for my medication for my eyes, and to help my husband cover the costs for a busted pipe that needs to be replaced in our house, and our sink replaced. So getting swindled out of my labor has majorly stressed me out.

PROOF:

Artwork: https://www.dropbox.com/s/of2vx1do9p6lt7h/heavypanda.png?dl=0 - NSFW WARNING

https://www.dropbox.com/s/5x8qrvu9tqzzobm/heavyfreebie.png?dl=0


Invoice:

https://www.dropbox.com/s/56ms0ykqokcleq7/Invoice.png?dl=0


FA Conversation:

https://www.dropbox.com/s/zfv256tr5zb6yo9/User_control_panel_--_Fur_Affinity_%5Bdot%5D_net_-_2017-06-11_01.49.47.png?dl=0


Disabled Account:

https://www.dropbox.com/s/68t53qnro0nxb34/Account_disabled._--_Fur_Affinity_%5Bdot%5D_net_-_2017-06-11_02.12.11.png?dl=0


DA Block (Note the quip on the bottom right where it says I can't comment on his page)

https://www.dropbox.com/s/csjzw95q34hs47v/WerewolfConfess_%28Henry%29_DeviantArt_-_2017-06-11_05.21.03.png?dl=0



Chargeback:

https://www.dropbox.com/s/lnqix6r4xrbdyb2/chargeback.png?dl=0


Me trying to contact him through e-mail:

https://www.dropbox.com/s/6ybggoqiqdqv8ow/email.png?dl=0


Update:

I just got this in my inbox O_o

https://www.dropbox.com/s/5la9145iqilq4cc/refund.png?dl=0
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
https://artistsbeware.info/

Comments

ninjakato
Jun. 12th, 2017 10:57 pm (UTC)
It seems to be becoming a trend now with people filing chargebacks after commissions are completed.
I keep seeing more and more about it and have had it happen 2 times now myself.

Seems to me either this person intended to scam or they used someone's PayPal without asking and the person found out and filed a chargeback.
Unfortunately dispatching optimism my best guess is it's the first option.

The best thing you can do in this case is dispute back. Present all the evidence you have here of the work rendered (censored if possible since it is NSFW) proof of their agreement, invoice, etc. Send it all in as a counterclaim on the case and PayPal will try to fight on your behalf. They need evidence of services rendered and such though if they are going to try and dispute the case against you.
Also show proof of the customer blocking you and refusing to respond as it will show them that while you're attempting to remedy the situation the other person is refusing.

Best of luck -- I can only hope PayPal will work to come up with a solution to this kind of exploitation as it is happening A LOT lately.
kayla_na
Jun. 12th, 2017 11:29 pm (UTC)
Thanks, I called them yesterday about my situation, and they said that they're going to try and appeal on my behalf since I used an invoice with a clause in it, and that they'd e-mail me if they need more evidence.

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