WHAT: Reference sheet
WHEN: April 20th 2017: Commissioned and paid. April 28th: Received first version which was inaccurate. April 30th: Received second version which now had a filter over it. May 1st: Opened a claim with Paypal and got refunded
EXPLAIN: Long story short: commissioned a reference of my character. Got a reference with some really random colors. Asked her to fix it. If she changed the color of the eyes, nose/lips, and tongue, I’d be content. Got two more versions of the same picture with filters over them. Got told she didn’t have the sai file anymore. Asked for a refund. Eventually got a refund. She then modified the pic a bit and sold the character after tweeting about it.
Long story long: I commissioned dog-bone during one of her weekly openings. Provided two references (one: http://i.imgur.com/1PhwRpx.png two: http://i.imgur.com/AIlxaLC.png.png ). A week later, received a reference ( http://i.imgur.com/uyUt3Gb.png ) which had the wrong colors (comparison: http://i.imgur.com/QXUTmvn.png ). Asked her to fix it and sent the comparison ( http://i.imgur.com/2At59jd.png ). Got sent the same picture, but this time with a filter over it ( http://i.imgur.com/fH4FnuD.png ). Then another ( http://i.imgur.com/6hbBwbi.png )
Noted her mentioning the mistakes again and asked if there was an issue: ( http://i.imgur.com/ScyPXDc.png ). Was told she doesn’t have the SAI file anymore. Asked for a refund ( http://i.imgur.com/H492aIE.png )
Told she doesn’t do refunds and that she delivered as close as possible ( http://i.imgur.com/15NiNm3.png ). I disagreed ( http://i.imgur.com/6VUtz1Y.png ) and replied to this note telling her I would be filing a claim with paypal which she replied to then blocked me ( http://i.imgur.com/AbNMt9b.png )
I got a refund.
She tweeted about it with some cherry picking: http://i.imgur.com/oJaRDBR.png and then a warning http://i.imgur.com/bCG7CRL.png (warning is fair enough though)
The design she then sold for $85: http://i.imgur.com/jRNaxPI.png
PROOF: Linked a ton, but for here’s a comparison of the three versions and a picture of my character to see how wrong the colors are: http://i.imgur.com/sCA5vuV.png
And some coloring detail: http://i.imgur.com/yLQ4cKd.png