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TOS Dismissing Unprofessional Behavior

If someone has "no refunds" in their TOS, how does that come into play if the artist is unprofessional?

Say a client pays an artist and the artist is nothing but rude to the client as the commission continues. If the client wants to cancel due to this behavior, does the artist still have the right to keep the money and refuse a refund? (In this situation we're assuming that the commissioner is /not/ at fault.)

Disclaimer: I'm not currently having this issue, but I am curious about what you think about the scenario.
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Comments

celestinaketzia
May. 16th, 2017 09:41 pm (UTC)
Refunds for "work not done" if it's the client canceling is about standard.

If the artist is canceling it's generally considered good manners to issue a full refund.

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