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TOS Dismissing Unprofessional Behavior

If someone has "no refunds" in their TOS, how does that come into play if the artist is unprofessional?

Say a client pays an artist and the artist is nothing but rude to the client as the commission continues. If the client wants to cancel due to this behavior, does the artist still have the right to keep the money and refuse a refund? (In this situation we're assuming that the commissioner is /not/ at fault.)

Disclaimer: I'm not currently having this issue, but I am curious about what you think about the scenario.
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Comments

baronyiffington
May. 6th, 2017 05:56 pm (UTC)
Yep, the last line pretty much sums everything up as far as my thoughts on this go. I absolutely refuse to commission any artist with a "no refund" policy, and there's really no reason to commission them when there are so many other options.

In my mind, "no refunds ever" is basically a red flag factory exploding in my face.
teekchan
May. 6th, 2017 06:26 pm (UTC)
This. If I see it I refuse to work with them.

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