WHAT: A digital icon commission paid via paypal.
WHEN: January 4th 2017
EXPLAIN: So I had posted a journal on deviantart asking if anybody could make me an icon for $1 or so I could use on tumblr of a video game character I really like. The game is somewhat unknown, so I cant find any free to use icons and I wouldn't feel right using somebodies artwork without asking, not that I could even find fanart of them.
Z-flesh had commented saying they were willing to do it. After showing me examples we agreed on the price of $1.50 for the icon and they had noted me with the email. Fast forward to January 24th. I have gotten no word at all about the progress of my icon and I was getting a bit worried. So I noted Z-flesh and was told they have a messy sketch done and thats it. They made the excuse that they "lost the note" for why they never contacted me but deviantart has a feature where you can star important notes, and I gently told them to perhaps do so incase it happens again. I also asked to see said sketch, and they never replied to me.
I checked their "who I owe" journal and found I was not on it. It is now March 3rd and I decided to contact them again and they, once again, used they excuse that they couldn't find me (despite me telling them to star my note). They said its finished and that they'll post it when they get home from school, but I'm a bit skeptical and feel that they'll 'forget' to do it again.
I will update if they actually post it or not, but either way, very unprofessional. I feel it is not my duty as the buyer to continue contacting and hassling them to finish my art, and they should of taken steps to finish it, let alone remember who I am. Even if they do post the icon, i'm leaving this up to warn others. I also feel the need to add, in the time span they were suppose to be doing my art (and owed nobody else) They had posted multiple ych's and accepted other commissions.
NOTE: My deviantart is tiny-forest-prince. So that is me.
Them offering to do the work and providing examples
Them sending me their email and me confirming I sent it.
Me asking for an update and them just...never replying.
Their to do list, which does not have me on it.
me messaging them today (March 3rd) and asking if it was done, and them telling me it is but 'wont be uploading it today'
The suspicious amount of hidden comments on their gallery (just extra. Makes me suspect somebody else perhaps didn't get their art)
even more hidden comments on their commission journal
take it as you will. I'm just not very happy about this.
EDIT: so they posted the commission...After all that time...and after me giving them a link to what the character looks like AND giving extra info on how i want them to look...they managed to draw the complete wrong character from a different game in the franchise... i'm a bit exhausted.
EDIT2: So after being told I should, I made myself ask them to redraw it or give me a refund.
me doing so with help of a template I was given
so lets see where this goes I suppose. I'll update when they reply. if they even do.
EDIT 3: so they've replied with this and claim the character they drew is the one I wanted... now I just feel like I'm being picky. I mean.. to me, as an avid lover of the video game and it being my favourite game, It looks nothing like the character. I cant tell if its just me being overly precise and picky or if it really doesn't look right. I'd appreciate some help. This is the character I wanted (specifically asked for them to have a pony tail or hair bun due to his long hair) Close up of his face/hair and this is what they drew Am I being picky or does it really look nothing like what I asked for? to me it looks more like the MC of the third game, which is this guy. Either way, they still didn't even offer to re-draw or edit it, just said it was what I asked for.