ghost_saber (ghost_saber) wrote in artists_beware,

Beware: Cuttlebone

WHO: Cuttleb0ne


WHAT: A plantigrade fullbody fursuit

WHEN: Quote sent 12/28/15
Down payment sent 01/13/16

PROOF: Proof of all current payment
Only wip I've ever recieved

EXPLAIN: Cuttlebone quoted me $2,500 for a fursuit of my saber character with a payment plan of a 30% down payment and the remaining 70% due on completion. I was very excited for this commission so I sent the down payment on the 13th and told him that my only deadline was this coming MFF in December, expecting that this would be plenty of time to get things done. For a while things were going smoothly, I sent my DTD and some extra payments because I was nervous about making sure I could pay him all off on time, since I wasn't quite sure when he would be complete.

I would ask for updates periodically, as there hadn't been any progress on the suit other than him sending me a picture of fur samples in June. He suddenly stopped responding to my inquiries from September to November link . When I finally got an update (no progress) I told him I didn't mind if just a partial were done by MFF, trying not to cause stress. He did not respond again until the weekend of MFF, telling me he had no progress, but was going to give me a schedule of when the parts would be done, hoping to finish the suit before the end of the year, I never got that schedule link . I asked for another update on January 12th and got no response, noticing that he was active on twitter I got a little flustered and sent a message saying that I was tired of having to fish for updates and that if he didn't want to do business with me anymore to let me know and we would talk about refunding. We agreed to continue the commission
, but I stated that I would need weekly updates even if no progress had been made. He complied for about a week until I got no response from Jan 23rd to Feb 12th link and I had to threaten an AB and Paypal chargeback to get him to respond. I have currently been waiting since the 18th for a reply from him link . In conclusion, do not commission this maker if you don't want to have to threaten an AB to get a response.

UPDATE 02/28 After letting him know about this AB and a dispute on one of my older payments (since it was the last day I could do it), along with firmly asking for a refund when I had previously asked him to decide whether he wanted to refund or continue, he replied and apologized for the unpleasant experience I had. He said he was unable to work on the suit due to not having access to materials. I confronted him about some suspicions I had that he was making premade suits, and he confirmed, stating that they were to refund other customers (and myself now). Currently I am waiting for a payment plan for the refund.
Tags: artist-cuttleb0ne, beware, fursuit

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