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Hate to have to do this...

A year ago on the 14th I paid for 3 icons to hmo My husbands came out fine, however the one of my dog I requested and my personal icon were not. The one of Yerich was mis colored grey in parts vs white, and my braids were forgotten... knowing this now... I asked politely if she could fix the errors. She said no problem, Ill get them done / fixed within 1-2 weeks. (I mean cmon how HARD is it to re color a dog were you messed up and did GREY vs white and add braids?) I dont even have copies of the ones that were "in error" either... Well long story short I then commented in her LJ about being on the list of owed items. I was originaly placed on it ... then REMOVED... but no icons still. Emailed several times and finnaly got told " I was not a priority" so I got "removed from the owed list" Ive since then asked twice for updates because im sorry yes there just icons but .... I am a paid customer. At this point I doubt I could contest the paypal charges, nor will she refund me and I am just counting this as a loss... but I am not happy. Its sad to see great artists, have such bad buisness manners.

I understand always real life comes first, but keep your customers updated if your going to take this long for two simple icons :(

**EDIT** As of the 19th Contact has been re established, and she says she will work on them along w/ other backlog stuff. So heres hoping this is resolved and that everyone gets there stuff. Shes handling it very well so thats always a plus over some that would not do so great. Shes admiting to the backup and trying now to go thru them. If your owed anything and dont watch her LJ but see this. Resend your info or go to her LJ to get info were to send the descripts etc. I thought id Edit and add this in for any that might re read it later.
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Comments

( 38 comments — Leave a comment )
duraji_synth
Aug. 16th, 2006 09:18 pm (UTC)
I still haven't gotten the full-sized 400x400 versions of my icons, either... plus, she listed me by my RL last name instead of by my avatar name like she did with everyone else... I still don't know what gives. :p

Sorry to hear that you're having even WORSE luck with her. She's terribly talented, but not very good at communicating with the commissioner.
moonstone_wind
Aug. 16th, 2006 09:28 pm (UTC)
Sadly agreed *hugs* I know im very slow myself heck but I keep EVERYONE updated even my gift art ppl, even if its to say sorry im way behind. They thankfully understand this because I DO keep updated.
(no subject) - duraji_synth - Aug. 16th, 2006 10:00 pm (UTC) - Expand
(no subject) - moonstone_wind - Aug. 16th, 2006 10:04 pm (UTC) - Expand
(no subject) - duraji_synth - Aug. 16th, 2006 10:05 pm (UTC) - Expand
(no subject) - moonstone_wind - Aug. 16th, 2006 10:08 pm (UTC) - Expand
(no subject) - ramenget - Sep. 9th, 2006 01:12 am (UTC) - Expand
(no subject) - duraji_synth - Sep. 9th, 2006 03:21 am (UTC) - Expand
thaily
Aug. 16th, 2006 09:19 pm (UTC)
Depending on what she used to colour it, recolouring can be done in a matter of seconds or a few hours. But having to wait a few weeks only to be removed from the customer list? O_o
Yikes.
moonstone_wind
Aug. 16th, 2006 09:27 pm (UTC)
I was removed over 8 months later the post I got stuck on the list on originaly I belive is from April 06" so not very long ago ... I commissioned them last August.
(no subject) - thaily - Aug. 16th, 2006 09:31 pm (UTC) - Expand
(no subject) - moonstone_wind - Aug. 16th, 2006 09:38 pm (UTC) - Expand
(no subject) - thaily - Aug. 16th, 2006 09:41 pm (UTC) - Expand
(no subject) - teekachu - Aug. 16th, 2006 09:49 pm (UTC) - Expand
(no subject) - moonstone_wind - Aug. 16th, 2006 09:52 pm (UTC) - Expand
(no subject) - thaily - Aug. 16th, 2006 09:53 pm (UTC) - Expand
(no subject) - moonstone_wind - Aug. 16th, 2006 10:03 pm (UTC) - Expand
(no subject) - thaily - Aug. 16th, 2006 10:04 pm (UTC) - Expand
(no subject) - moonstone_wind - Aug. 16th, 2006 10:06 pm (UTC) - Expand
growly
Aug. 16th, 2006 09:38 pm (UTC)
Cripes! I really cannot understand why people are like that. Sorry to hear you've had such trouble, I hope you get a refund soon.
moonstone_wind
Aug. 16th, 2006 09:53 pm (UTC)
I am not holding my breath on it but thank you Grrr hon, I mean cmon add about 7 bucks more and that buys food for yerich for MONTHS heh :) I just at this point am glad ive gotten this off my chest. And I am moving on no matter what the outcome is.
neolucky
Aug. 16th, 2006 10:47 pm (UTC)
I don't understand why artists do that, as one myself, I've never placed somone on low priority jsut because it's a small commission. If anything, those get finished first because they're just easier to do. Thank you for bringing her up though, I'm going to be sure and stay away from her!
moonstone_wind
Aug. 16th, 2006 10:55 pm (UTC)
Yeh ... smaller is faster. Bhwaa btw LOVE your icon we have that anime, wish they did more of it :)
(no subject) - neolucky - Aug. 16th, 2006 11:06 pm (UTC) - Expand
(no subject) - inaliwhitewolf - Aug. 17th, 2006 03:52 am (UTC) - Expand
(no subject) - beechan2 - Aug. 17th, 2006 11:50 am (UTC) - Expand
(no subject) - moonstone_wind - Aug. 17th, 2006 05:22 pm (UTC) - Expand
(no subject) - moonstone_wind - Aug. 17th, 2006 05:24 pm (UTC) - Expand
nauta
Aug. 17th, 2006 12:40 am (UTC)
I commissioned a full commission from her like a year ago... And despite contacting her, have not seen hide nor hair of it. I guess her life is terrible or something and she's flat broke. I don't know whether to pity her or be pissed off but I have more pressing matters in real life than the $53 I sent her for a commission.

I seriously hope she's not still accepting commissions when she has 1+ year waiting lists... because that's just ridiculous.
inaliwhitewolf
Aug. 17th, 2006 03:54 am (UTC)
I work a full time job. Come home and I have to take care of 2 disabled people and I'm constantly worried about bills and I still get my commissions done. "Terrible life" or not, she can at least keep in contact with her customers and let them know what is going on. I understand life happens, some people on my list have been waiting a LONG time but I also update them CONSTANTLY on what is going on. So sad. I hope you get to see your commission soon.
(no subject) - moonstone_wind - Aug. 17th, 2006 05:25 pm (UTC) - Expand
birdrock
Aug. 17th, 2006 02:01 am (UTC)
I ordered a $20 digital badge from HMO over a year ago that was paid for in full within a week of sale. I still have not recieved my badge.
moonstone_wind
Aug. 17th, 2006 05:26 pm (UTC)
Ugh sorry to hear your in the "same boat" I do badges myself, but there not digital. If I wasnt currantly slammed myself id offor to replace it for you for free.
(Deleted comment)
moonstone_wind
Aug. 17th, 2006 05:27 pm (UTC)
Yikes ... very sorry your out 50 thats a lotta money. :( *hugs*
labrat882
Aug. 18th, 2006 04:55 pm (UTC)
Totally offtopic, but..
are those Weed(ginga legends??) icons?
moonstone_wind
Aug. 18th, 2006 05:44 pm (UTC)
Yeup ;)
daiwuff
Sep. 7th, 2006 05:54 pm (UTC)
Wow.. I just found this and feel I should add to it. I had finally got the icon of Caleb I'd ordered from her. It was gorgeous, BUT, she added the hair that was in the reference pic I gave her that I specifically said NOT to add. :/ I never said anything though because there had been so much going on in her life and whatnot. Oh well.
( 38 comments — Leave a comment )

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