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Beware: Kgosiarts/ReverseinverseFursuits

WHO: kgosiarts / reverseinversefursuits

WHERE: Facebook, Personal Account
WHAT: Stuffed Panda Studios Resin Base
WHEN: July 16th 2016 to August 19th 2016

PROOF:
All facebook messages, PayPal invoice and PayPal dispute information -> https://www.dropbox.com/sh/v845gqftnc2rfrr/AADfxOxNSjQOjetLm49es1R_a?dl=


Explain: So on July 16th I see that the seller is advertising a cut and hinged stuffed panda studio head base for sale, at a great price of $50 + shipping in a Facebook group. I contact them right away with my mailing address and PayPal details to get the base. They respond same day to my messages and invoice me, which I also paid the same day. After all is said and done I am promised the base will be shipped out ASAP. All of these conversations took place through Facebook chat.

Fast forward to August 11th and I have still yet to receive the base. Now I know shipping to Canada from the US can take a few weeks, but I have yet to even be noted about the base shipping out. No response. I make contact through Facebo
ok chat yet again inquiring about the status of the base August 14th as I am moving and my mailing address is changing. Still no response.  At this point I am getting sick of waiting and send them one last message on August 18th stating that I will be taking the matter to PayPal if I am still not updated.

On August 19th I opened a claim through PayPal to contact the seller. They respond to my messages stating that their Facebook chat was not working, and they left a message on their page saying so. Now I am not friends with them on Facebook so I wouldn’t have known that, but it still doesn’t explain why its been over a month and my base had yet to ship. As well even though they invoiced me through PayPal I still need to explain to them what I purchased, even though the invoice would have said if they looked. After their one reply through PayPal they ceased communication. I escalated the dispute to reclaim my funds on August 22 2016.


PayPal sided in my favour of course, but I am highly disappointed in this seller. If they sold the blank to someone else, or decided to keep it themselves they should have just refunded me. Not held onto my money with no intention of delivering a product. I would not recommend doing business with this seller unless you like opening PayPal claims.
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Comments

( 9 comments — Leave a comment )
whoop_zi
Sep. 6th, 2016 02:55 am (UTC)
mod comment
Hey there! I'd just like to give you a heads up that your email address is showing in one of your caps! You don't need to censor it, but you're welcome to if you don't want it there.
sewingstuffs
Sep. 6th, 2016 03:01 am (UTC)
Re: mod comment
Thank you for pointing that out to me, I will fix it now
xoperator
Sep. 8th, 2016 04:14 am (UTC)
Re: mod comment
Wanted to point out that this fursuit maker has been listed before with the tag: artist-kgosiarts/reverseinverse in case the tags should be edited or consolidated.
whoop_zi
Sep. 8th, 2016 04:28 am (UTC)
Re: mod comment
Thanks for the heads up! Tags should be up to date now.
(Deleted comment)
sewingstuffs
Sep. 15th, 2016 08:25 pm (UTC)
Exactly, they had my email so they still could have contacted me. I think they either sold the base to someone else for more $ or decided to keep it themselves. As after I opened the PayPal dispute and told them what I purchased they stopped contact.
laughsatthunder
Sep. 7th, 2016 11:58 am (UTC)
I hate Facebook Messenger as a place for business, because it is not. Excuses like this come up (because it does happen), however if the seller was unable to view messages like they claim wouldn't they try to seek you out through another outlet or maybe even contact you about their chat not working? It doesn't go down for that long.
With Facebook's newer chat updates around July your message was "approved," hence why they could reply to you in the first place, so if you sent them anything after that it would be like a normal chat with the notifications and all that sweet stuff. It sounds to me like they were ignoring you.

Glad to hear PayPal sided in your favor. Shame you never got that base though, that's a pretty nice price.
sewingstuffs
Sep. 15th, 2016 08:26 pm (UTC)
I agree Facebook is not the best for business, but they did have my email. As a business person they should have contacted me about the delay. Though I doubt they ever had any intention of sending me the base with how long they went without contacting me.
xoperator
Sep. 8th, 2016 04:23 am (UTC)
Wow, I can't even say I'm surprised they're still doing these things; especially with not reaching out to you, that's like a signature move on their part. Glad to hear to were able to get your money back!
sewingstuffs
Sep. 15th, 2016 08:27 pm (UTC)
I didn't even know they had a beware on them until I posted this. Seems that this seller is hit or miss. Thank goodness I only pay with PayPal.
( 9 comments — Leave a comment )

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