WHAT: $223 Traditional Painting to be mailed out
WHEN: Originally contacted and paid for in July 2014
First response at contact for info, price, and where to send money:
EXPLAIN: Sorry that I don’t have all the screenshots of the conversations listed. It was a mixture of notes, shouts, and emails, and some I absentmindedly deleted as I didn’t know this would go on for so long. I tried to put together the important bits though!
The original contact with the artist went great! I had waited for a while so I could save money before contacting her, and saw she remained active while doing so, and figured why not splurge a little on some fantastic art. As the links show up above, we came to an agreement on a large coffee painting, framed, to be mailed out to me for $223. I gave her the character I wanted in the painting, but left majority of the idea and details up to her. She told me to expect a 4-6 month wait, so I left her be.
I sent an update request in April 2015, was told pretty quickly it was still being worked on as the paints need time to dry - great! I’m happy for the update and knowing she was working on it.
Attempted Contact again in May 2015(unfortunately I lost the email where she did respond) but she said she had been busy and hasn’t been able to work on it, but would soon!
I attempted contact with her through a couple notes and then shouts in November/December 2015, and she finally responded to me in January 2016 to let me know she had finished my commission:
I emailed her with the new email and she sent me the painting files in March 2016, and a promise to mail it out once she found a frame:
Waited and poked late in March 2016 through email and shout (I know shouts seem excessive, but it was how I got her attention last time), and received an email back that she still did not mail out the painting, then said she had to wait until April for a frame to arrive, which she didn’t say at all beforehand.
I had waited a little longer, emailed her three times between April-July 2016 for an update and, due to silence on her part, I had to resort to giving her a deadline to respond back to me before bringing it to A_B's attention.
All she has to do is mail me the painting, which has been paid for. I have even offered twice to pay her more for the shipping fees since they have risen since 2014. I should also point out that every time I try to initial contact for her update, she seemed to have disappeared online everywhere for months. I usually try to not commission people who have a habit of disappearing for long periods of time, but before I commissioned her she updated constantly, and we even had a mutual interest in each other’s work, so I wasn’t prepared for the lack of communication. It’s a shame overall. I still love her art, but a painting that was supposed to be done and mailed within 6 months has turned to 2 years of botchy communication, and right now about 4-5 months of silence on her end.
I do not know what else to do to get her attention, so unfortunately I’m trying Artists Beware.