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Anjila

WHO: Anjila, @anjila on twitter, http://anjila.tumblr.com/

WHERE: Advertisement was on Twitter & commission was established via email. The original sales post I responded to is no longer available, but this sales post after my commission was established still remains: https://twitter.com/anjila/status/669673415750496256

WHAT: Commission for 2 icons.

WHEN: November 2015

PROOF: I sent the initial email to start the commission for two character icons, I recieved a confirmation that they would accept the commission: https://i.imgur.com/ciKNo7t.png
I paid: https://i.imgur.com/EVvZlxd.png

The last communication I was able to estabish with the artist was 2/25/2016 3:23 PM when they replied with: https://i.imgur.com/5izIMNV.png

I have sent updated ref sheets via email 3/29/2016 3:11 PM to no reply.
After a long wait, I sent the most recent email Fri 7/29/2016 2:49 PM, also to no reply:
https://i.imgur.com/2wUGwi8.png

EXPLAIN: I commissioned two icons from this artist who advertised openings on Twitter. They accepted the commission, recieved payment, but did not follow through with completion. Communication has basically ended from their side and I have not heard from them since Feb 2016. I am writing today to either attempt to re-establish communication or share caution with other users who may interact with this artist in the future. This was purelely a business transaction, I am not too familiar with the artist on a personal level or their status in the community, so I dont pass any judgement other than "I have not recieved the art I paid for", I would be happy to accept the completed art, recieve an update if the art will come but the artist needs more time, or a refund instead of art if they choose to no longer draw. I would be happy with either outcome.

I have learned a lesson in which I no longer commission any artist that has the slightest whiff of "emergency" or "urgent" in their sales posts.

Additional question regarding this situation: Should I send a request for refund money to their paypal? I am certain this is past the dispute timescale unfortunately.

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Comments

( 6 comments — Leave a comment )
celestinaketzia
Aug. 6th, 2016 01:13 am (UTC)
mod comment
Howdy!

We accepted this into the community, but we did require two edits from you for the sake of consistency.

- The artist's email was not fully censored in some caps.
- Could you please provide the unanswered email from March?

Thank you!
matrices
Aug. 8th, 2016 07:55 pm (UTC)
Re: mod comment
This is the email from March that was met with no reply: http://i.imgur.com/HfBIFZZ.png
A screen shot for that seemed like extraneous information, however here it is at your request. It contains links to my ref sheets.

I checked the screenshots in my post over again and did not see what you were referring to, however? Are you talking about my email address?
celestinaketzia
Aug. 8th, 2016 08:00 pm (UTC)
Re: mod comment
Whoops, pardon the first bit. Must have gotten confused with another beware. Thank you for the March email!
latiro
Aug. 6th, 2016 09:15 pm (UTC)
Disappointing because I really like her art. I even commissioned her for one of those super brightly colored icons way back in 2009. Shame Anjila chose to ignore you after you paid her. :(

I think it's probably a good idea to send her a money request for your refund at this point since, like you pointed out, it's way past PayPal's dispute timescale.
(Deleted comment)
wuvvumsoc
Aug. 12th, 2016 11:48 am (UTC)
The problem I see with emergency commissions is that most people doing it place in a limitless queue and severely undercut their own prices. And honestly emergency commissions should be the opposite; smaller queue, higher prices, that way the artist can have time to finish them.
( 6 comments — Leave a comment )

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