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Paypal Chargebacks

Quick question that I hope someone might know. My partner and I are looking at doing a chargeback on a fursuit maker who hasn't been communicating or updating with us for some time now. Unfortunately the payments were all sent around April-July last year. Obviously this is way out of the ordinary window for a chargeback. My partner has called both his bank and PayPal, which both said they couldn't do anything (bank because it wasn't fraudulent, PayPal because it was outside chargeback window.) I was wondering if anyone has been successful in disputing old transfers before or if we really are out of luck with this one and will have to chalk it up to a very expensive loss :/ I'm hoping someone here knows the right things to say to either bank or PayPal to get our $2k back.

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arinaca
Feb. 27th, 2017 02:20 am (UTC)
This is the current situation, with a link to the first beware of the maker :C
http://artists-beware.livejournal.com/944232.html
As of yet, nothing, they haven't contacted us at all, not even the note I sent them a week ago saying we'd be taking some kind of action today/tomorrow US time :/
mercurrix
Feb. 27th, 2017 06:54 am (UTC)
Ugh, I'm so sorry to hear that. I can't imagine a maker having a clear conscience on something like this.
i'm really worried about my own fursuit maker situation rn (no contact and no updates) and found your post while google searching about paypal claims and chargebacks...
Do you know what kind of action you plan to take, if you're comfortable sharing? (If not that's ok.) Either way I wish you the absolute best.
arinaca
Feb. 28th, 2017 11:49 am (UTC)
Yeah, it super sucks :/
Oh man :C I hope yours works out better than ours has! if it's within the chargeback window then you'll be alright! I've heard of people having some success calling paypal as well even outside of that deadline though, which is what I'm aiming to do. Best I can do is explain that it was fraudulent and the maker obviously had no intention of doing the work and hope that gets me a refund :/
mercurrix
Feb. 28th, 2017 10:31 pm (UTC)
Mine is still within the window, but it's good to know that people have had success even calling outside of the timeframe. I've heard that calling paypal is often better anyway... Crossing my fingers for ya!! :/

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