Log in

No account? Create an account

Previous Entry | Next Entry

Paypal Chargebacks

Quick question that I hope someone might know. My partner and I are looking at doing a chargeback on a fursuit maker who hasn't been communicating or updating with us for some time now. Unfortunately the payments were all sent around April-July last year. Obviously this is way out of the ordinary window for a chargeback. My partner has called both his bank and PayPal, which both said they couldn't do anything (bank because it wasn't fraudulent, PayPal because it was outside chargeback window.) I was wondering if anyone has been successful in disputing old transfers before or if we really are out of luck with this one and will have to chalk it up to a very expensive loss :/ I'm hoping someone here knows the right things to say to either bank or PayPal to get our $2k back.

Community Tags:

Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?


Jul. 29th, 2016 06:47 am (UTC)
if it were within the window i'd tell you to send them one last email about filing a chargeback if they don't respond, but at this point it's been so long that i don't blame you for wanting to wash your hands of this. have they sent you any WIPs at all? i'm going to second what dergish said about trying paypal again because in many cases it really is a matter of pestering them until you get a hold of the right people.

good luck! i hope you get this resolved quickly and smoothly!
Jul. 29th, 2016 06:59 am (UTC)
I send them a note on FA... Two days ago? Asking about a commission enquiry, which they responded to overnight. I sent a second note saying pretty much that it was obvious they were receiving notes so why hadn't they replied to my partners about the suit and to either respond, refund or we'd be looking into chargebacks. Honestly a chargeback at this point seems like the safest option :P

The last update on their trello was November last year, I believe that's about when we got the last email from them? After that they didn't reply to any emails asking for updates and all notes went unread except for the ones I sent because my partner was the one organising the commission even though its for both of us.


A_B icon
Commissioner & Artist, Warning & Kudos Community

Community Tags

Powered by LiveJournal.com