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Artist Beware: Seiska

WHO: Seiska on both FA and dA- mostly active on FurAffintiy

WHERE: https://www.furaffinity.net/user/seiska/ - although this happened on wolfhome her main place of business is here

WHAT: Two poses for the grapical chat wolfhome.com

WHEN: February 8th, 2015, I sent the payment on Feb. 14th, 2015

PROOF: Here's the message we sent back and forth agreeing on the commissions and payment: http://i.imgur.com/4cAbYur.png
Here's proof of payment: http://i.imgur.com/uOq7dNs.png
Here's a screenshot of everytime I posted on her topic on wolfhome forums asking for an update along with when she responded. I'm sorry the file is huge but I wanted to keep the dates included- http://i.imgur.com/5ndSmkv.png There were other people who posted on her topic, but I only grabbed my comments.

Here's a screenshot of an email I sent her prior to her finally updating her topic in April of this year - http://i.imgur.com/cB6qQ5H.png

EXPLAIN: I'm not really sure what to put here since almost everything can be seen in the screenshots. I feel like I was very patient and gave her more than enough time to either complete the art or issue a refund. I tried my best to ask for updates only after some time had passed as I know constantly being asked for updates is quite frustrating. The most irritating thing however is the fact that she takes so many commissions on FA and has no problem completeing them. Yet myself, and a small handful of others, are still waiting for either art or a refund from her wolfhome commissions.

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Comments

( 40 comments — Leave a comment )
celestinaketzia
Jul. 23rd, 2016 10:47 pm (UTC)
Mod comment
Howdy! It looks like you may have left your own paypal uncensored when it appears you wanted to ensure it was. You can fix that if you'd like.

Also there's a third party user in your thread screencap if you could please censor them.
sweet_melon_bun
Jul. 24th, 2016 12:32 am (UTC)
Re: Mod comment
Fixed, sorry about that!
(Deleted comment)
sweet_melon_bun
Jul. 24th, 2016 05:21 pm (UTC)
The artwork and style is exactly the same from the person on wolfhome and the person on FA. I mean if you go on wolfhome forums and search her name, several other posts pop up with her offering commissions with the same style of artwork. Granted they're all from last year or later. I've been on wolfhome long enough to know that they are the same person, especially since I've bought premade poses from her in the past.
(no subject) - jansither - Jul. 24th, 2016 07:25 pm (UTC) - Expand
starcharmer
Jul. 24th, 2016 06:21 pm (UTC)
Man, her art is gorgeous and I'm going to watch her, but that's lame that she won't finish your work or refund you. :/ Hopefully this post motivates her. I don't really commission people often, but if I did, this would dissuade me from going to her.
jansither
Jul. 24th, 2016 07:28 pm (UTC)
It took me a long time for me to receive my refund and I only got it after I PM'd her one too many times. She has since ignored any other type of contact I've tried to make with her (including commission inquiries). It's sad, she has a lot of talent... I don't know why she doesn't just do the commissions she owes instead of doing more to refund them. Not to mention the amount of personal art she pumps out.

Edited at 2016-07-24 07:36 pm (UTC)
seiseiska
Jul. 25th, 2016 08:26 pm (UTC)
Hey all, sorry for the slow reply to this thread.

So, I'm going to start with this: I have fully acknowledged this situation. I messed up about 1.5 years ago and just took on way more than I could handle in the midst of personal life issues, but I am not here to tell you my sob story.

The facts:
- I have apologized multiple times, both publicly and very sincerely to each person I refund as I have sent the money back to them. I know that this does not fix anything, but I know I messed up with this and am trying to make amends.
- The original list of people I had to refund was at 10, it is now down to 3. I'm pretty sure that says that I have been taking action on this. (Which is why I might think that this AB post is a bit unjustified, but I'll go with it.)
- The reason I do not reply to multiple PM's, emails or notes is because I have expressed quite a few times that I will be contacting the person who is next to be refunded on the list as I have the funds to return to them. Maybe that isn't the best way to go about communication, but I'm easily stressed out by having to say the same thing over and over again.

People are refunded as I have the funds to spare. I do not make a lot of money and I have bills and things I have to take care of. The few remaining people on this list have been waiting the longest, I understand that, and I am sorry that you all have been disappointed and let down. That was never my intention. So far I have been able to refund at least one person every month the past few months, and I hope that this is the continued theme.

All I can do is try to make the best of a bad situation, ask for you to continue your patience, and hope that you all can hold on just a bit more.

Thanks,
- Seiska

Edited at 2016-07-25 08:29 pm (UTC)
canidaesku1i
Jul. 26th, 2016 03:55 am (UTC)
I hesitate to reply directly in most cases to anything, but...

As much as you're taking control of the situation in other venues with other people, the fact remains is that the OP hasn't received their refund and feels your communication has been subpar. Only you put yourself in this situation and apologies only go so far - the fact remains is that you shouldn't even have spent the money because it wasn't yours to spend. Anything else is tantamount to stealing and 100% justifies a beware.

Going forward, I sincerely hope you re-evaluate how you do business and either not take payment until the commission is done or not spend the funds until you've made the product the person has paid for. You may have life expenses but commission money isn't intended to be a no-interest loan.

Also, it might help if you gave OP an ETA of when they can expect the refund instead of avoiding them or giving them a big question mark (there might be more people ahead of them but that makes them no less entitled to a refund than the person who actually made a beware about you).
(no subject) - seiseiska - Jul. 26th, 2016 06:26 am (UTC) - Expand
(no subject) - weisk - Jul. 26th, 2016 05:19 am (UTC) - Expand
(no subject) - seiseiska - Jul. 26th, 2016 06:18 am (UTC) - Expand
(no subject) - kayla_la - Jul. 26th, 2016 06:21 am (UTC) - Expand
(no subject) - seiseiska - Jul. 26th, 2016 06:30 am (UTC) - Expand
(no subject) - kayla_la - Jul. 26th, 2016 06:34 am (UTC) - Expand
(no subject) - timelapsedecay - Jul. 26th, 2016 04:16 pm (UTC) - Expand
(no subject) - digivolution - Jul. 27th, 2016 08:45 am (UTC) - Expand
(no subject) - weisk - Jul. 26th, 2016 07:26 pm (UTC) - Expand
readtreeleaves
Jul. 26th, 2016 05:23 pm (UTC)
seems to me that the artist has done everything possible to make this right. it is just unrealistic for people like the OP to expect every cent the artist makes to go into refunds. the fact that the artist is completing other commissions (in order to do refunds) is her choice. the refund list has been worked on, and is continuing to be worked on.

I know for a fact that wolfhome is an incredibly toxic place, especially for artists. Seiska made the choice to discontinue selling artwork there, a choice she has every right to make. by taking other commissions on FA, she is working on refunding those on wolfhome.

take a step back and think about how it is on her side. whining about it and making it personal is doing absolutely nothing for anyone.
(Deleted comment)
(no subject) - readtreeleaves - Jul. 26th, 2016 06:14 pm (UTC) - Expand
(no subject) - keaalu - Jul. 26th, 2016 06:05 pm (UTC) - Expand
(no subject) - readtreeleaves - Jul. 26th, 2016 06:16 pm (UTC) - Expand
(no subject) - signy - Jul. 26th, 2016 10:49 pm (UTC) - Expand
(no subject) - timelapsedecay - Jul. 26th, 2016 06:27 pm (UTC) - Expand
(no subject) - celestinaketzia - Jul. 26th, 2016 10:58 pm (UTC) - Expand
(no subject) - canidaesku1i - Jul. 27th, 2016 03:01 am (UTC) - Expand
(no subject) - jellyfishee - Jul. 28th, 2016 02:42 am (UTC) - Expand
(no subject) - likeshine - Jul. 28th, 2016 12:25 pm (UTC) - Expand
kayliimae
Jul. 26th, 2016 07:15 pm (UTC)
As someone who's been waiting for an artist to reply to her commission update since April herself (and considering an A_B because of it) it's VERY important I feel that artists remain in contact with commissioners. You have their money, so it's worth the time it takes to reply to an email even if it's just to let them know you need a little while longer. I can see that it can be frustrating to say essentially the same thing to them 'I need a little while longer, sorry for the wait!' but I think the assurance that your client is not being ignored is worth way more than the silence.

I'm not always keen on looking up an artist's journal to see what their commission update is. I have a trello so my clients know where they are on the list, but I tell them that they are always able to contact me if they want a better timeframe. Communication seems to the biggest reason why a lot of artists are on this site, and it could be easily resolved with just a little response back.

Edit: Saw a typo! XP

Edited at 2016-07-26 07:16 pm (UTC)
readtreeleaves
Jul. 28th, 2016 05:03 pm (UTC)
shrugs, having known both parties for a number of years j am well aware the level of professionalism that has taken place on both sides.

perhaps my "whining" comment is too strong a word... but I still think things could have gone a lot better on both sides. I understand being frustrated, but coming at an artist with that level of aggression *constantly* is not the way to go.
jebboy
Jul. 28th, 2016 06:04 pm (UTC)
Do you really know the full levels of professionalism that took place during the whole transaction? Did you have access to both sides' private and public messages?
I highly suggest you not speak as if you know exactly what happened when it's rather obvious you don't.
(no subject) - readtreeleaves - Jul. 28th, 2016 11:06 pm (UTC) - Expand
(no subject) - timelapsedecay - Jul. 29th, 2016 01:41 am (UTC) - Expand
(no subject) - jebboy - Jul. 29th, 2016 02:41 pm (UTC) - Expand
(no subject) - likeshine - Aug. 1st, 2016 01:11 pm (UTC) - Expand
(no subject) - sweet_melon_bun - Jul. 28th, 2016 06:20 pm (UTC) - Expand
(no subject) - timelapsedecay - Jul. 28th, 2016 07:58 pm (UTC) - Expand
Hunty Belmnt
Aug. 1st, 2016 06:23 pm (UTC)
I can't comment without swearing and being rude to the others so I'm gonna stay quiet on that.

Sorry you're going through this, OP.
seiseiska
Aug. 22nd, 2016 04:59 pm (UTC)
Wanted to give this a status update!

OP has been refunded: http://i.imgur.com/prKC2KL.png

Not sure how to close this all up, but hopefully everything is resolved.
sweet_melon_bun
Aug. 22nd, 2016 05:10 pm (UTC)
I can confirm this, so this can be marked as resolved. Thank you for refunding me.
MOD COMMENT - kayla_la - Aug. 22nd, 2016 06:03 pm (UTC) - Expand
( 40 comments — Leave a comment )

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