Kayla-Na (kayla_na) wrote in artists_beware,

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WHO: HornedFreak

WHERE: https://www.furaffinity.net/user/hornedfreak/

WHAT: Digital Art, $30 commission

WHEN: Initial transaction was on March 22, 2016. I haven't seen any progress on my commission, or my name added onto HornedFreak's trello for two months. Only after I poked her about it did she add my name to the que.


http://imgur.com/oKmnQ9D - Original Journal Advertisement

https://www.furaffinity.net/view/13012988/ - Ref Link 1
https://www.furaffinity.net/view/16875996/ - Ref Link 2 (NSFW)
https://www.furaffinity.net/view/17174232/ - Ref Link 3 (NSFW)

Aforementioned ref links were directly linked in the journal.

https://www.furaffinity.net/view/12777499/ - Ref Link 4 (NSFW)

Said link above was linked in the transaction note.

http://imgur.com/biFXnh1 - Note conversation involving money transaction.

http://imgur.com/3i73reI - Me asking for an update on my commission in May.

http://imgur.com/z1hN9Wg - My second attempt in trying to contact the artist


http://imgur.com/0vRsX2h - Journal of her new commission advertising a few days after I spoke to her asking for an update.

http://imgur.com/QAsbwJR - Trello que updated a few days after I spoke to her asking for an update.

http://imgur.com/oD4YmSu - My note on June 24th asking for a refund.

https://www.dropbox.com/s/hlyfujzgbwfwmvo/User_control_panel_--_Fur_Affinity_%5Bdot%5D_net_-_2016-06-26_15.24.33.png?dl=0 - Proof that she had read my note in my note outbox.

http://imgur.com/EJ7e46e - Finished commission posted two days after I asked for a refund. (NSFW)
https://www.furaffinity.net/view/20389722/ - NSFW


She opened commissions on March 22nd, 2016, and she took mine. I asked her what I wanted, and let her do her thing. I haven't received an update on my commission in a while, and my name wasn't in her trello que, so on May 12, I sent her a note. My note was read, and I didn't receive a response. So I tried again a week later.

I received a response on May 19 that my commission is in progress, and my name got added on her trello que. I was content for the time being, so I gave her space. A few days later on May 23rd, she opens up a new batch of commissions, which left me a little confused because at the very least, my commission in the batch I was in wasn't finished.

I waited another month to receive my art, and I was getting a bit flustered by the lack of communication, and I don't know when she'd get to my commission since the progress seemed a bit slow with no update at all. I didn't see any art.

So on June 24, I send her another note asking for a refund, since I saw no artwork of any kind sent to me. The note was read, and I received no response. However, two days later (today), I saw that she posted my commission; didn't notify me about it either. x_x.

At this point I'm really miffed because I wanted my money back from the lack of communication, I didn't want the art anymore. So from my standpoint, it felt like she hurried to do my commission, and posted it to prevent me from getting a refund that I had already asked for two days prior, and she was aware that I had asked for it as the note was marked read in my outbox.


http://imgur.com/Ku2tgKu - Conversation about the refund.
As of 6/27/2016, she has refunded my money. So I consider this matter resolved.
Tags: artist-hornedfreak, resolved
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