WHO: Ecanusiofiel (Deviantart)
WHERE: Deviantart.com (notes)
WHAT: Full body, flat-colour commission of their HRPG horse.
WHEN: -Commission request received on May 15th
-Response and quote sent May 21
-Sketch sent for approval and payment in full ($25 USD) requested May 22
-No response received, reminder note sent June 4th
-Received note that payment had been sent June 4th, and it all goes downhill from here...
EXPLAIN: I had opened some fully-body flat colour commissions and received a request to draw this user's HRPG horse on May 15th. I responded to the request on May 21 and gave a quote which they agreed to. I made-up a sketch and sent it the next day for approval and payment in full before proceeding to lines/colour.
This is where it started to go south. I waited for a few days and didn't hear from them but figured I'd wait a little longer. I sent a reminder on June 4th asking for approval and payment. They responded the same day and said that they forgot, which whatever it happens. I checked my Paypal later that day but saw no payment; but since Paypal can be a pain sometimes I decided to wait a couple of days and see if the money would appear. By June 10th I hadn't received anything and let them know that there may be an issue and that I could send an invoice instead if the money had not yet left their account. After four more days of silence I sent a notice that I would be terminating the agreement as I had not received payment or any communication.
They responded immediately by telling me that they thought the commission was already cancelled since I claimed that I hadn't received the money and they “simply shook” their “head and let it go”. I just don't even. Who does this? I thought I had been open and reachable the entire time and don't really understand what would cause someone to just shrug and walk away from $25 dollars sent to someone else for a service. Also incredibly not impressed of the accusation that I've stolen anything. Sort of fuming.
[Edit for clarity] Sorry, I forgot to say that after their last note they blocked me. The white note in the series is what I was going to say back but never got the chance.