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2 years to long.

Okay, I’ve been very hesitant about brining this situation up in public, but I’m quite frustrated at this point, so here it goes.

I commissioned a partial fursuit from chapeljax back on July 31, 2004, right after Anthrocon. I paid the full amount immediately of 470 USD via paypal and sent my character reference at that time as well. It has been 2 years and I have seen nothing but a single arm paw (photograph) since then. I have emailed repeatedly, attempting to establish completion dates at –least- 2 months in advance. All attempts have failed. I have been informed that my suit is 65% complete. I have asked to see photos, which I think is quite reasonable considering the circumstances, yet I have not been granted any (save for the arm stated above). If even a foamed head or –something- that would put me at ease a little. I have emailed Jax twice in the past week + a few days and have received no response. I posted in his LJ, where he informed me that the first email did not go through. I emailed the second time and have not received any reply. Does he not answer his gmail account? Do I have the wrong email or what? I know fursuit construction is –not- easy work, but neither is continuing to be ever so patient after shelling out 470 USD for a service over 2 years ago and having almost nothing to show for it.

Wow. Any one else having issues?

I apologize and I’m not trying to get the wambulance involved, but I think I have a right to say –something-.
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Comments

theassassinnox
Aug. 9th, 2006 11:29 pm (UTC)
His communication stills are severly lacking, but I received pictures of my completed head and tail last week. He is still working on things. Don't give up hope yet. Yes, it is unprofessional to have this large a backlog, and he NEEDS to improve his communication skills, but he is not ripping anyone off. I am a firm believer that he is working through his list slowly. His page has not opdated in a long time, but I have seen pictures of projects, things are being done, though it may not look like it at the surface.

~Shadow
skanrashke
Aug. 10th, 2006 12:56 am (UTC)
Unfortunately, huge backlogs are a part of making fursuits or any other 'well wanted' thing.
Some people say "I want a commission!"
"OK. I'm backed up till X"
"Thats okay, I'll wait"
Of course, they assume by your saying this, that they'll be the first ones on the list: To say you're backed up till a certain date means just that: That the backing will clear up at that date, leaving a thinner herd of things to do. People assume you say "I won't be able to get to it until halloween", and then on halloween they expect their goods.
Having a hefty backlog myself, I can understand what Jax is going thru, although if he isn't contacting anyone at all, thats his fault. But if his customers are being dooshes- contacting him every day, sending repeat emails in a week, etc, then he's probobly too busy answering them to actually get any work done.
As far as his financial situation: I Think all he does is make fursuits for a living? So while he should be able to get to them sooner by this logic, it also means his financial holdings are shaky (I have a regular job in addition, in case the fountain dries up, and in case I do spend all the money for a suit, say, for rent, or food or something(pr0n?); then I'll have the funds available to purchase the mats out-of-pocket(As I have to do with one suit I'm making)); but some people aren't up for this, so who knows? *Shrugs*
As well, remember that the people making these suits are people, too. Hell, I get tierd of making them after a bit, so I'll do three days worth of work on 'em every week, rather than seven(Which is what most people expect), and I set unrealistic goal-dates for myself in an attempt to please everyone. However, I do keep my shit posted constantly(At least twice amonth), to keep folks up on my progress, and if I don't finish something entirely by the duedate: WATCH OUT! Furries turn into raving madmen if their shit doesn't get finished on a date *you* set for them, when they say "Take your time, its' fine". Geh. Loads of bad experiences with furries.

Anyways, I'm not sure he's ripping anyone off. He's probobly broke, so can't afford batteries for his camera to post shit. Happened to me occasionally back in the day. Then again, who knows? I wouldn't doubt jax because he's taken two years, tho.
Look at skribblefox(Five years for a fursuit and no one complains about this guy.)
thaily
Aug. 10th, 2006 08:55 am (UTC)
Some people say "I want a commission!"
"OK. I'm backed up till X"
"Thats okay, I'll wait"
Of course, they assume by your saying this, that they'll be the first ones on the list


Augh, been there, done that...
I used to actually have a list but it was such a bother I scratched it.
Now I just tell people to ask again in a month.
skanrashke
Aug. 10th, 2006 10:37 am (UTC)
Lol. I have a contract folks have to sign that basically says "I'll finish when I'm finished. The rough estimate is just that- ROUGH! And can mean anywhere up to four months extra time, so bugger off!" lol. Contracts are nice :3 They mean I can just reference a set of numbers instead of trying to protract an argument :D
reiofhope
Aug. 10th, 2006 04:54 am (UTC)
Phew, that's good to know! Hey, your head looks really great!!! I'm so excited to see that you're pleased with it and that there's a little bit of light at the end of a dark tunnel, so to say. I think the communication issue is what has stired me up the most. That and, being denied progress photos on all occasions asked. I believe too, that he will complete every piece on that list eventually, and with utmost care for the quality of his work, but I'm justly alarmed at the inactivity over the past 6+ months and want nothing more than to get a message across that "Hey I'm still here and Halloween is just around the corner, for the -3rd- time..."

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