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2 years to long.

Okay, I’ve been very hesitant about brining this situation up in public, but I’m quite frustrated at this point, so here it goes.

I commissioned a partial fursuit from chapeljax back on July 31, 2004, right after Anthrocon. I paid the full amount immediately of 470 USD via paypal and sent my character reference at that time as well. It has been 2 years and I have seen nothing but a single arm paw (photograph) since then. I have emailed repeatedly, attempting to establish completion dates at –least- 2 months in advance. All attempts have failed. I have been informed that my suit is 65% complete. I have asked to see photos, which I think is quite reasonable considering the circumstances, yet I have not been granted any (save for the arm stated above). If even a foamed head or –something- that would put me at ease a little. I have emailed Jax twice in the past week + a few days and have received no response. I posted in his LJ, where he informed me that the first email did not go through. I emailed the second time and have not received any reply. Does he not answer his gmail account? Do I have the wrong email or what? I know fursuit construction is –not- easy work, but neither is continuing to be ever so patient after shelling out 470 USD for a service over 2 years ago and having almost nothing to show for it.

Wow. Any one else having issues?

I apologize and I’m not trying to get the wambulance involved, but I think I have a right to say –something-.
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Aug. 9th, 2006 10:28 pm (UTC)
Man I feel for you sadly I was lucky to get partial refund from Jax as it was when I should have either gotten full or the said fur I purchased for the commission sent to me cause I DID pay for it... yeh jax sadly is a great artist and suit maker but totaly unprofessional wich is really discoraging I know at least 3 ppl waiting on suits and or items for 3+ years now myself.
Aug. 9th, 2006 10:52 pm (UTC)
Only a partial refund and not even the fur your money paid for? I feel that is utterly wrong for you not to get a full refund in this situation, be it fur or money.
Aug. 9th, 2006 10:55 pm (UTC)
Bingo me to. -20.00 for "service fees/fur ordering" ahem yeh then give me the fur cause its not "your money" till your finished with the order.


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