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2 years to long.

Okay, I’ve been very hesitant about brining this situation up in public, but I’m quite frustrated at this point, so here it goes.

I commissioned a partial fursuit from chapeljax back on July 31, 2004, right after Anthrocon. I paid the full amount immediately of 470 USD via paypal and sent my character reference at that time as well. It has been 2 years and I have seen nothing but a single arm paw (photograph) since then. I have emailed repeatedly, attempting to establish completion dates at –least- 2 months in advance. All attempts have failed. I have been informed that my suit is 65% complete. I have asked to see photos, which I think is quite reasonable considering the circumstances, yet I have not been granted any (save for the arm stated above). If even a foamed head or –something- that would put me at ease a little. I have emailed Jax twice in the past week + a few days and have received no response. I posted in his LJ, where he informed me that the first email did not go through. I emailed the second time and have not received any reply. Does he not answer his gmail account? Do I have the wrong email or what? I know fursuit construction is –not- easy work, but neither is continuing to be ever so patient after shelling out 470 USD for a service over 2 years ago and having almost nothing to show for it.

Wow. Any one else having issues?

I apologize and I’m not trying to get the wambulance involved, but I think I have a right to say –something-.
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Aug. 9th, 2006 10:24 pm (UTC)
I recall hearing that Jax had some kind of personal disaster a while back that screwed up a lot of his completion dates. But unfortunately everything I've heard suggests that he hasn't been handling it in a terribly professional manner. Which sucks, because he work is very, very good and he seems like a nice guy. I really don't know what you can do at this point...
Aug. 9th, 2006 10:37 pm (UTC)
The biggest problem with Jax is as you say the unprofessional way he's managed it. Just an email saying how things are. Realistic ETA, etc. Things to put his customer's minds at rest... It's been very stressful comissioning Jax as the suit I was after missed FC and it's looking likely to miss EF too.
Aug. 9th, 2006 10:47 pm (UTC)
Yeah, I've held off on a number of events (because for me, getting out of Alaska to go to a convention had better be worth the while) because of this. Its a terrible let down, to say the least. :/
Aug. 9th, 2006 10:50 pm (UTC)
Well, same here as I live in England, it's a long way to go for conventions.
Aug. 9th, 2006 11:27 pm (UTC)
Yeah for sure! And it certainly puts the icing on the cake when you do have a fursuit at a furrie convention. It makes all the difference, in my opinion. *nods*
Aug. 14th, 2006 05:41 pm (UTC)
Looks like I'm in luck, I've got photos of my suit and word that the head and paws at least will be mailed out today :)


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