Okay, I’ve been very hesitant about brining this situation up in public, but I’m quite frustrated at this point, so here it goes.
I commissioned a partial fursuit from
chapeljax back on July 31, 2004, right after Anthrocon. I paid the full amount immediately of 470 USD via paypal and sent my character reference at that time as well. It has been 2 years and I have seen nothing but a single arm paw (photograph) since then. I have emailed repeatedly, attempting to establish completion dates at –least- 2 months in advance. All attempts have failed. I have been informed that my suit is 65% complete. I have asked to see photos, which I think is quite reasonable considering the circumstances, yet I have not been granted any (save for the arm stated above). If even a foamed head or –something- that would put me at ease a little. I have emailed Jax twice in the past week + a few days and have received no response. I posted in his LJ, where he informed me that the first email did not go through. I emailed the second time and have not received any reply. Does he not answer his gmail account? Do I have the wrong email or what? I know fursuit construction is –not- easy work, but neither is continuing to be ever so patient after shelling out 470 USD for a service over 2 years ago and having almost nothing to show for it.
Wow. Any one else having issues?
I apologize and I’m not trying to get the wambulance involved, but I think I have a right to say –something-.
I commissioned a partial fursuit from
chapeljax back on July 31, 2004, right after Anthrocon. I paid the full amount immediately of 470 USD via paypal and sent my character reference at that time as well. It has been 2 years and I have seen nothing but a single arm paw (photograph) since then. I have emailed repeatedly, attempting to establish completion dates at –least- 2 months in advance. All attempts have failed. I have been informed that my suit is 65% complete. I have asked to see photos, which I think is quite reasonable considering the circumstances, yet I have not been granted any (save for the arm stated above). If even a foamed head or –something- that would put me at ease a little. I have emailed Jax twice in the past week + a few days and have received no response. I posted in his LJ, where he informed me that the first email did not go through. I emailed the second time and have not received any reply. Does he not answer his gmail account? Do I have the wrong email or what? I know fursuit construction is –not- easy work, but neither is continuing to be ever so patient after shelling out 470 USD for a service over 2 years ago and having almost nothing to show for it.Wow. Any one else having issues?
I apologize and I’m not trying to get the wambulance involved, but I think I have a right to say –something-.
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I hate to even open my mouth about this, but it is getting ridiculous now - and to hear it's happening to others is saddening.
Even personal issues do not excuse the way she is acting with her customers. It is my firm opinion that someone needs to pursue legal action because nothing else is going to get through that this is VERY serious.
~Shadow
Some people say "I want a commission!"
"OK. I'm backed up till X"
"Thats okay, I'll wait"
Of course, they assume by your saying this, that they'll be the first ones on the list: To say you're backed up till a certain date means just that: That the backing will clear up at that date, leaving a thinner herd of things to do. People assume you say "I won't be able to get to it until halloween", and then on halloween they expect their goods.
Having a hefty backlog myself, I can understand what Jax is going thru, although if he isn't contacting anyone at all, thats his fault. But if his customers are being dooshes- contacting him every day, sending repeat emails in a week, etc, then he's probobly too busy answering them to actually get any work done.
As far as his financial situation: I Think all he does is make fursuits for a living? So while he should be able to get to them sooner by this logic, it also means his financial holdings are shaky (I have a regular job in addition, in case the fountain dries up, and in case I do spend all the money for a suit, say, for rent, or food or something(pr0n?); then I'll have the funds available to purchase the mats out-of-pocket(As I have to do with one suit I'm making)); but some people aren't up for this, so who knows? *Shrugs*
As well, remember that the people making these suits are people, too. Hell, I get tierd of making them after a bit, so I'll do three days worth of work on 'em every week, rather than seven(Which is what most people expect), and I set unrealistic goal-dates for myself in an attempt to please everyone. However, I do keep my shit posted constantly(At least twice amonth), to keep folks up on my progress, and if I don't finish something entirely by the duedate: WATCH OUT! Furries turn into raving madmen if their shit doesn't get finished on a date *you* set for them, when they say "Take your time, its' fine". Geh. Loads of bad experiences with furries.
Anyways, I'm not sure he's ripping anyone off. He's probobly broke, so can't afford batteries for his camera to post shit. Happened to me occasionally back in the day. Then again, who knows? I wouldn't doubt jax because he's taken two years, tho.
Look at skribblefox(Five years for a fursuit and no one complains about this guy.)
Well, as everyone says, Jax's lack of communication is disturbing. And she lied to us TWICE about the suit and how complete it was or wasnt. She said she had the fur and stuff one week...then a month later said she had to wait to order fur. When we did finally get the suit, IN MARCH, it was rushed, head needed to be REPAIRED IN TWO SPOTS (because lack of craftmanship quality) and modified the eyes a little because they were horrible. Ontop of that, the suit was supposed to be able to become a partial - NEVER DONE. The black markings, WHERE VERY OFF! Hand paws looked like clumps of pillows! THE SUIT DID HAVE DIGIGRADE LEGS, EVEN THOUGH MY FRIEND SHELVED OUT THE MONEY FOR IT! Suit is HUGE on my friend...and...its just sad.
Its so bad, I have to make a new body suit for my friend when I go to visit him at the end of the month.
And what ticks me off, is that we gave Jax A CHOICE to back out of the commission so not to "overload" herself. She kept saying the suit would be done on time...and yeah well, the suit isnt Jax Quality. EVEN THE FUR WAS DONE WRONG, and the zipper placement was...oh man.
My sister has a Jax bodysuit with full digigrade legs from 2 years ago, I think, and its GORGEOUS!
If I want my friend, I would demand a refund, or a total new suit.
Not one thing my friend asked for the suit to be done with/as was done. One one, except for the speices and breed the suit is.
(And for those Jax followers. It was the Border Collie Suit from earlier this year that I am talking about).
Jax. I know you're reading this. Its time for you to spill it, hun. I have a lot of friends who have been screwed...and ya just gotta clean up your act hun. Ya gotta.
Thank god I got my suit done by someone else ~shudder~
It seems weird to take commissions that you wont be able to finish until many years down the line. That may just be me...
I refuse to be paid ahead. I dislike owing people. It always ends up bad.