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Artist Beware: Gideon Hoss

WHO: Gideon Hoss

WHERE: Anthrocon Pittsburgh, PA, July 9th-12th, 2015

http://www.furaffinity.net/user/gideon /


WHAT: traditional "con sketch" for $40

WHEN: Friday, July 10th, 12:45PM Pittsburgh time

EXPLAIN: As soon as the dealer's room opened, I rushed in to get several commissions for a friend of mine in Sweden, knowing that sketch slots fill up fast.  One of my friend’s requests was NSFW sketch of his zebra/dog character (Gideon is well known for his hyper-genetila pictures.)  After securing commissions from several other artists first, I arrived at his both around 12:30pm.  I purchased a sketch commission slot for $40, along with one of his CD compilations for $10.  I gave him my friend’s character references, along with a description of what he wanted, and paid the $50 at that time using my PayPal debit card (see receipts above).  I was told he would complete the sketch that night and it would be available for pick up the next morning.

        The next day (Saturday), I went to his booth to pick up the sketch, but was told he didn’t have enough time to complete it, and that he would try to get it done that night for me.  Ok, fine.  Things happen, sketches take longer then they expect, etc.  Again, when I went to his booth the next day, I was again told that he did not complete it, but he would try to get it done before the end of the con.  We exchanged phone numbers so that he could text me when it was ready.  Instead, later that evening he texted me to say he did not complete it, but would do so when he got home and mail it to me.  I waited several weeks with no messages from him, so I sent him a text message inquiring about the status of the sketch, but he never responded.  I tried several more text messages after that over the following weeks, and again received no response.  I was able to locate his email address on his website and attempted to contact him that way, but again received no response.

        As it turns out, my friend was going to be attending Eurofurence in August 2015, and Gideon was to have a booth there.  They exchanges several emails and made arrangements to meet to pick it up, but Gideon never showed up at the arranged time.  After that con, he again failed to contact us.   Both my friend and I attempted to email him every couple weeks or so after that, and he yet again didn’t respond.

    In September, I again tried contact him as I saw that he was going to be at the Rainfurrest convention in Seattle later that month and could make arrangements to pick up the sketch, as I was going to be in the area visiting friends.  Again, I received no response from him.

    In November, I tried to contact him via his Furaffinity.com account.  Needless to say, I was very surprised when he actually *DID* respond.  He claimed he was not receiving our emails (which I find very hard to believe since they seemed to work just fine when we could “pin him down” at a con, but whatever.)  After a few exchanges on the fur affinity message system, he stopped responding yet again.  My friend and I both attempted to contact him several times in December and January, to which we again received no response. At some point I also left him negative feedback on his credit card merchant account, citing the long overdue delivery and lack of response, and yet again he never replied.

    At this point, it’s now been over 7 months since the con it was originally supposed to be done at, and we’ve been given him more than enough chances to correct the situation. 

    My friend is heart set on getting this sketch from Gideon, so I would very much like to receive it, and soon.  At this point, if he has any intention of completing it, I feel he should mail the sketch to my friend in Sweden at his cost:  Has he actually completed it at Anthrocon as originally promised, I would have been able to send it in a package of other “con goodies” I got for my friend – an additional sheet of paper probably would not have raised the postage any more.  If he has no intention of completing it in a reasonable time, I want a $40 refund.

    I’m sorry, but there is no excuse for this lack of customer service on his part.  A paying customer should NOT have to try to hunt down an artist like this, only to be given empty promises or be completely ignored.  It makes me wonder how many other people he’s done this to that maybe gave up after a few tries.  My friend was actually considering getting a full colored commission from him at some point, but after this experience, I don’t think that’s going to happen anymore. 


Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.


( 14 comments — Leave a comment )
May. 20th, 2016 04:12 am (UTC)

We've approved your post, but you have a broken LJ-cut. If you could please come back and fix this it'd be highly appreciated.

Thank you.
May. 20th, 2016 12:09 pm (UTC)
sorry. Think I got it now.
May. 20th, 2016 01:01 pm (UTC)

What a shame :( He has a lot of bewares, too. I'm sorry your friend was disappointed, OP! Hopefully it works out somehow.
May. 20th, 2016 01:40 pm (UTC)
And you, hon, are a shining example of how an artist *SHOULD* treat paying customers. My first con badge was from you at MFF about 8 years ago. Hehe. I think I'm using it as my icon here on LJ :) I seem to remember you actually screwed it up somehow, and it wasn't ready the next day. You had it ready for me the following day, and I believe you "upgraded" it to the next level. I also got a badge for this same friend at the same AC. You were very prompt with updates and such. Why can't more be like you? I saw a post here somewhere where someone was asking about good comments on artists. I was going to post about you, but just hadn't gotten around to it yet.

And yes, I saw those other bewares about him, too, and also on dreamwidth.org. Almost seems he does the same thing to someone about once a year. Guess it was my turn this year. The *ONLY* time I got any kind of response from him was while he was still at AC, when my friend pinned him down at EF, and when I posted publicly on his FA board that I needed to contact him. He's just completely ignored every other attempt to contact him.
May. 20th, 2016 07:05 pm (UTC)
Yeah honestly it seems to be his MO with most of these bewares; he never delivers when he has to take work home. Which leads me to wonder if he's even working on any of these commissions when he is at shows or if he's just taking money and 'forgetting'.

If he manages to show up in this post to apologize or give an excuse I won't be surprised (again it's a thing he does).
May. 21st, 2016 02:25 pm (UTC)

Oh gosh, I thought I recognized some old art of mine! Thank you for the kind words!
May. 21st, 2016 10:34 am (UTC)
Shouldnt people who just skip commissions like this not be allowed to vend at conventions? or what kinda system they ahev if this person has lot of bewares already

Edited at 2016-05-21 10:35 am (UTC)
May. 21st, 2016 09:08 pm (UTC)
Yeah, you'd think the con staff wouldn't want word getting around of people getting scammed there, but apparently that's not the case. Here's the exchange i had with them when I forwarded the complaint to them:

From: "Kevin J. Rice" <wolfsinger@wolfsinger.com>
Subject: RE: Issue with dealer from AC 2105
Date: Sat, May 21, 2016 4:01 pm
To: "'Anthrocon Dealers Room'" <dealers@anthrocon.org>

Please do contact him on my behalf then. As I had stated in my complaint
post on LJ, he's been ignoring all my attempts to contact him. Maybe if it comes from someone with a little more clout, he'll actually pay attention to it.

-----Original Message-----
From: meefer@gmail.com [mailto:meefer@gmail.com] On Behalf Of Anthrocon
Dealers Room
Sent: Friday, May 20, 2016 11:29 PM
To: wolfsinger@wolfsinger.com
Cc: randal.wuff@gmail.com
Subject: Re: Issue with dealer from AC 2105

On Fri, May 20, 2016 at 3:22 PM, <wolfsinger@wolfsinger.com> wrote:
> Hello,
> Not sure if this is the correct address to write to.
> Last year on the first day of AC 2015, I purchased a character
> sketch for a friend from an artist that goes by the name Gideon from
> the dealer room. The sketch was supposed to be ready the next day,
> but wasn't. Every day I contacted him directly in the dealer room,
> and he only had excuses for why it wasn't completed. I have since
> tried to contact him numerous times and most of the time he doesn't
> even respond. The few times he actually has responded, all I got were
> more excuses and empty promises. Full details can be found on my
> posting
> at:
> http://artists-beware.livejournal.com/906397.html
> Any assistance you can give me with this issue would be greatly
> appreciated, as I see he is on the dealer's list again for this year.

Anthrocon does not involve itself directly in transactions between
Dealerships and other Members. We will make a note of this conduct, however,
as we evaluate future approval of Dealerships.

If desired, we can send the Artists-Beware link to Gideon and let him know
of its existence, if you think that will be of benefit to you in receiving

--Robert "Chiaroscuro" Armstrong, Anthrocon Dealers Room
May. 21st, 2016 11:28 pm (UTC)
Wow... that doesn't bode well from anthrocon. Gideon has a LONG history of not completing work paid for at cons... You'd think they wouldn't want that kind of thing going on in their AA :/
May. 22nd, 2016 12:45 pm (UTC)
Well, I do get where they're coming from. To get involved with each dispute that isn't breaking their rules would be nearly impossible. Lots of sites are like that: they won't get involved when stuff is going down, but they will take note of it each time. Hopefully, they will see this isn't the first instance of it, & they'll do what they hinted at... that is, refusing a booth in the future, to prevent things like this from continuing to happen. That, no matter how you look at it, would be completely fair and logically, imho. Let's just hope they do /something/.
May. 22nd, 2016 10:19 pm (UTC)
Gideon contacted me - I'm guessing the message from AC staff got his attention. I'm not holding my breath yet, though: last time I managed to get his attention, he stopped responding after a few emails again. We'll see....

Hey! Gideon here, sorry I let this go and let you slip between the cracks.

Is there a form of communication you prefer? I want to get this resolved and a nice piece of art finished in next couple days if possible.

Thank you dude!
May. 23rd, 2016 06:49 pm (UTC)
Its Gideon, so you'll probably never see it :/ Dude has a long, long history of taking money and never completing the work.

I'm honestly surprised he's even still allowed to vend at cons; I know he's popular but that doesn't give him license to scam
May. 31st, 2016 02:03 am (UTC)
Seems he contacted me shortly after I posted this. I'm guessing the contact from FA got him going. Actually *DID* get a sketch emailed to me as well a few days later, after having to send him the referenced again. My friend it was for has been out of town, so I'm waiting got him to tell me what he wants to do about getting the original.

Apr. 24th, 2017 09:58 pm (UTC)
still not resolved
If anyone is still following this.....

my friend and I did at least get an electronic copy of his picture at some point.... along with empty promises of "I'll mail it after I get back from such-in-such a con" which of course never happened. Further attempts to contact Gideon when unanswered.

Guess I'll just have to keep publicly shaming him with posts. Seems to be about the only thing that gets his attention.

This guy has the absolute worst experience from a customer standpoint. Ive delt with plenty of other artist, and he's been the worst to deal with by far.

( 14 comments — Leave a comment )


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