Edward (wilk_canine) wrote in artists_beware,
Edward
wilk_canine
artists_beware

Advice: unsure how to proceed with refund

Recently I had a commissioner approach me for a refund. I had taken a bit too long on their piece (I have my excuses but I'll leave them out) and they requested their money back. Since I'm doing very badly financially I asked if I could perhaps finish it within the day instead and they agreed to let me attempt to. I sent them the sketch and they approved it, but upon me delivering the final piece they said it felt rushed and that they weren't satisfied, requesting a refund again.
But now I'm hesitant to give it since I've already completed the piece, and to me it didn't seem rushed at all and seemed on par with me normal work. Either way, they had agreed to let me try and finish it and I did, so time was spent on it and I don't know how to proceed from here. Can anyone give me some advice?
Tags: advice for artists
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