Anu (foxyanu) wrote in artists_beware,
Anu
foxyanu
artists_beware

Not sure how to approach a previous commissioner, help?

Hey everyone, I was commissioned for a fursuit head, which was completed and really adored by the commissioner, but that's not the issue. I'm really not sure how to approach the commissioner about the constant messages he sends me via Twitter and text (37 pages worth in a Word document...). He's a local fur that I've only recently met and I don't like hurting people's feelings.

So, here's the story:

I was approached on FA to commission a fursuit head for A. Once I got all A's info, I maintained what would be normal contact, i.e. letting A know the fur was backordered so there would be a slight delay, etc. As soon as that info was given to A, I was barraged with questions about fur, how I was going to make it, what I was going to use, etc. At this point, I asked A is they had read my TOS, they said yes. In my TOS, I have stated that sending me a lot of messages, harrassing me for information, could canel your commission. This continues throughout the process, ok, I admit I should've said more about my TOS to them again, but it was my first real commission for someone other then a friend. The commission is completed, A loves it. Sadly, A has continued to send me a lot of messages and doesn't seem ot understand that I, 1. Don't have time to sit around a chat, and 2. I really feel uncomforable with them acting like this.

Since I'm rather new to dealing with commissioners, I'm looking for a preferably gentle way to let A know this is unacceptable as I am unsure of how A will act otherwise. Advice would be greatly appreciated.

01/10/16 UPDATE - I received another note on FA from A. My commissions are now closed, but A asked if I could do another commission AND give them a discount because they already bought something from me. I politely told A that my commissions are currently closed and there is no discount for being a previous customer. I also added that I wanted to mantain a professional, business relationship with them, nothing more. So far, communications have gone quiet from A.
Tags: advice for artists
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