So, here's the story:
I was approached on FA to commission a fursuit head for A. Once I got all A's info, I maintained what would be normal contact, i.e. letting A know the fur was backordered so there would be a slight delay, etc. As soon as that info was given to A, I was barraged with questions about fur, how I was going to make it, what I was going to use, etc. At this point, I asked A is they had read my TOS, they said yes. In my TOS, I have stated that sending me a lot of messages, harrassing me for information, could canel your commission. This continues throughout the process, ok, I admit I should've said more about my TOS to them again, but it was my first real commission for someone other then a friend. The commission is completed, A loves it. Sadly, A has continued to send me a lot of messages and doesn't seem ot understand that I, 1. Don't have time to sit around a chat, and 2. I really feel uncomforable with them acting like this.
Since I'm rather new to dealing with commissioners, I'm looking for a preferably gentle way to let A know this is unacceptable as I am unsure of how A will act otherwise. Advice would be greatly appreciated.
01/10/16 UPDATE - I received another note on FA from A. My commissions are now closed, but A asked if I could do another commission AND give them a discount because they already bought something from me. I politely told A that my commissions are currently closed and there is no discount for being a previous customer. I also added that I wanted to mantain a professional, business relationship with them, nothing more. So far, communications have gone quiet from A.