I won't name names, since I don't think he's a bad commissioner, or should be warned against. He paid in full up front, provided many photos to explain what he wanted, and has been polite.
My problem is, I don't think he even looked over my work, commissionsing me for some subjects and character type I. Just. Don't. Draw. very well. But, I don't believe in turning done commissions because it's not something I enjoy, and what he wanted wasn't offensive or anything to me, just very very new to me.
Things went along great, fixed up the sketches and he seemed happy, now I'm well over halfway into the digital part, and he's not taking to it well. Faces aren't 'perfect', it's 'fuzzy'.
I've told him to provide more photos for the faces, since again, he's asking for character types I just don't draw. Ever. I just feel like this is going to end in badly, I'll put more work into than I want to, and he still won't be happy.
Would it be too out of line for me to just drop it this far into the commission? The price was already at dicount, so I can't offer to much of a refund at this point, I'm a little worried I'm going to get some sort of negative reaction that I'm a 'ripoff' if I say "Hey, I'm done, here's the large file, and have a few bucks, bye now"
I've never had to drop a commission this far in, anyone more pro than myself have any advice on how to handle this in a professional manner, where both sides are happy?
*For note, he clearly states in one email, he read my terms of commission and agrees to them. They do say I can drop a commission and once work starts I won't offer a fun refund.