WHAT: It was the “Ramen Beast YCH” they posted on FA here: http://www.furaffinity.net/view/16721082/ The finished artwork was to be fully rendered/painted in their usual style. I won the auction and paid the $80 via Paypal.
WHEN: The auction was won on June 3rd and the payment was sent the same day.
PROOF: http://i.imgur.com/ouX6wPS.png - Payment
http://i.imgur.com/NNs5pET.jpg - Details for YCH
http://i.imgur.com/eKt59EJ.png - June to September progress asking emails
http://i.imgur.com/9wuH3zs.png - Progress screenshot
http://i.imgur.com/mp79bTr.png - Unread FA note
http://i.imgur.com/DeOe3ZX.png - October 24th email
EXPLAIN: I was the highest bidder and won the auction for $80 dollars. I provided the details by email and sent the payment the same day. On June 8th they emailed me a completed headshot I commissioned before this one and left a note saying that the YCH shouldn’t take too much longer. On July 10th I sent a follow up email asking for an update on it. CaptainHanni responded to on July 29th saying that they’ve had a hard time drawing lately. Completely understandable and not a big deal. Attached to the email was also a progress screenshot.
September 26 rolls around and I still haven’t received the completed art. I sent another email asking if they could try to squeeze me to the top of their priority list. They’ve been posting art on Tumblr and I was hoping they could find some time to finish my YCH. Didn’t get a response. I sent a note to them on FA on October 14th basically repeating what I mentioned in the email. That has never been read. Finally, I sent one last email on October 24th asking them if they want to finish or give a partial refund for the art, and you could probably guess that they never responded to that either.
I would put a claim through paypal but some work was already done. If they would just respond to my email we could work out a partial refund... or they could just, you know, finish it.