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Another predicament I am in

I made a head for a customer last year who knew at the time they wanted a fullsuit in the future, an extra $200 was put down to buy all the fur needed and that $200 later would be applied to the body price.

The issue here is the bodysuit pattern changed drastically since last year, it got a lot more complex, and to be frank part of why I chose them as a customer when I made the head was because their overall design was easy, I took them as a "cooldown" piece because a lot of what I make is so complex.

Feeling that I agreed to make the rest regardless by charging the $200 and buying the fur I still took them on as a customer for the fullsuit this year.

But now I am thinking that despite having the $200 and the fur I could have stood up and said "this is not what I agreed to last year, I will do the old design or mail you the fur, you'r choice"  but at this point I feel it would be uncool to say anything since I already took an additional payment twoards the fullsuit which futher sealed the deal.

Would it hurt to bring up my concers on the complexity of the body at this point? Because I am feeling like, in spite of myself, I have set things in stone by this point and I need to just quit thinking about it and do the work.

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Nov. 9th, 2015 07:18 am (UTC)
very much misunderstanding on taking money and running, never would do that, a maker opting to not continue an order is always a full refund.
Nov. 9th, 2015 07:52 am (UTC)
Ah, alright. I wasn't sure if mailing them the fur would include also refunding the additional payment. Thanks for clearing that up.

And yeah, I'd basically try to work with them to see if you can bring their design into something you feel you can do, and if not, then let them know you'll have to refund them and send out the fur.

Best of luck, I hope it works out c:


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