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WHO: EciiArisu/Usabuuchu

WHERE: usabuuchu.deviantart.com

WHAT: fullbody couple, digital art.

WHEN: Ordered and paid in March.

first attempt at contact

second attempt at contact, over a month later

Finally received a reply, September 7th

My reply to hers

No response to my last reply, sent another message October 7th
EXPLAIN: In March of this year I purchased a fullbody couple from Usabuuchu (formerly EciiArisu) on deviantart. After paying I waited some months until July when I asked for a update on my commission. I didn’t get a reply so Auguest 30th I sent another note asking the same thing. I finally did recieve a reply for this one on September 7th.

The reply had me a little worried as it was worded. To me it made me think ‘i might finish your commission and if I don’t then maybe you get a refund’. I sent a note as soon as I read this asking for clarification but have not heard back since. I have sent another note as of last week, October 7th , and still haven’t heard anything even though the icon on the note says it has been read. They are still active on other sites and on dA (uploading art, commenting, etc).

I do not want to cause any trouble or drama but I felt this needed to be put out there. Thank you for your time in reading this. I would also like to apologize for any spelling errors or mistake, this is my first time posting to artist-beware.
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( 7 comments — Leave a comment )
Oct. 20th, 2015 07:36 am (UTC)
Oh dear, is it still possible to do a chargeback from them even it past 180 days? Seems to me they're completely outright ignoring you..

Oct. 20th, 2015 10:01 pm (UTC)
Not sure, I highly doubt paypal would go back as far as into March and let me chargeback :/
Oct. 20th, 2015 03:30 pm (UTC)

Yeeeeeah that "maybe" part regarding the refund is not a good sign :(
Oct. 20th, 2015 10:03 pm (UTC)
Yes, that was when I started to get really worried when I first saw that QwQ I didn't even ask for a refund but she brings it up, even though her TOS says no refunds (or it did back when I purchased the commission).

I just want to get what I paid for OTL
Nov. 2nd, 2015 12:30 am (UTC)
How cute, they've been posting things since.
Nov. 3rd, 2015 12:20 am (UTC)
Yep which just frustrates me further. I guess it's good they aren't completely dead on the internet but seriously, if you are tweeting all the time and still checking dA than you should be able to respond to my notes. It's just plain rude.
Carlo Di Donna
Nov. 7th, 2015 06:44 am (UTC)
you are too nice a person, and very very patient, not something seen often on the internet, however, this may have not served you well in this particular case unfortunately :(
( 7 comments — Leave a comment )


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