WHERE: https://www.furaffinity.net/user/electrocat & https://www.furaffinity.net/user/electropawartworks
WHAT: A couples Icon
WHEN: August 5th 2012
PROOF: In my stash I have posted four screenshots. One of initial contact to purchase the icon set. The proof of payment being sent (I sent extra to cover the paypal fees). And two follow up notes which were never opened by electrocat. http://sta.sh/21bm9xe88hih
EXPLAIN: Normally I would have let this slide and forgot about it but the entire incident left a bad taste in my mouth. I commissioned Electrocat to do a set of icons for my husband and I. It was an experimental icon template and I would have been fine if she just informed me that it was not possible to do the icons and either refund me or make them on a different template. But I received no contacts from her. I attempted to contact her twice in regards to the progress and the notes went unread/ignored. I finally was able to make it to one of her streams where I politely asked how the icons were coming and she threatened to shut down the stream if anyone asked for an eta on any due projects because it was stressing her. I would have screenshotted the stream but I was thoroughly yelled at by her boyfriend of the time before being booted and banned from the stream. So I was unable to ever get in contact with her.
I never filed a claim with paypal because I didn’t see the point for $28 that and she lives off her commissions and I didn’t want to add any more stress by taking away any money she had already had. Unfortunately, commissions get piled on top of commissions and some get forgotten. Most of the time she gets the work done, but when things become problematic, communication breaks down and so does the commission. She is a good artist… It just should be known that there has been incidences where some have fallen through the cracks. I just happened to be one of them.
Current Mood: Tired