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Beware: Tortle/ Gatorbite

WHO: Tortle/ Jay/ Gatorbite

WHERE: http://tortle.tumblr.com/

WHAT: Multiple commissions, including an art doll and a customized adoptable

WHEN: Art doll was purchased in May of 2013.

PROOF: Proof of payment for the art doll and adopt:
There were other commissions that were not completed, but I don't remember exactly what they were or how much they cost.

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In May 2013, I commissioned Tortle for an art doll. Over the next 2 years I commissioned him for many more things, as well as buying adoptables he put up for sale. While I recieved most of these, the doll and a handful of other commissioned pieces were not completed.

In late 2014, Tortle became inactive on Tumblr and FA for several months, all the way up to May of this year. During this time, he would not respond to messages sent by myself or my partner. I have learned since that he did not respond to multiple other commissioners, either.

In May of this year, I checked his Tumblr after waiting for a couple months– only to discover that he had been active again for weeks– dispite the fact that he STILL hadn’t replied to the multiple messages my partner and I had sent him.

I sent Tortle a message asking for him to get in contact with me reguarding my commissions, which did not get any reply. However, my partner sent Tortle these two asks on Tumblr:

Tortle's response:

This was the last and only message we’ve recieved from him since. He never got back to us to work anything out.

We sent him multiple other messages, as well as messaging his partner in an effort to get into any kind of contact with him, all of which recieved no response.

About a month ago, I was browsing the front page of FA when I saw an adoptable posted to a new account: gatorbite, which makes no reference to and does not link to his Tortle accounts. I tried to give him the benefit of the doubt and hoped that he was making money to pay people back, and that he would get to people eventually.

After a month or so of him posting adopts and commissions almost constantly, however, it became clear that this was not the case.

Frustrated with Tortle’s unresponsiveness, I decided to note him asking what he planned to do about what he owed me and when – only to find out that he had blocked me on his gatorbite account, despite the fact that I had not watched him, favourited his art or interacted at all with him on that account previously.

This gives me the impression that Tortle created his Gatorbite account to avoid the people he previously owed art and money.

At this point, there doesn't seem to be anything I can do except post a beware. Tortle is not trustworthy and I strongly advise against commissioning him.

Edit: Fixed a date that I thought I had already fixed, sorry
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.


( 37 comments — Leave a comment )
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Oct. 3rd, 2015 11:58 pm (UTC)
Oof, I've been following him for about 2 years and I never knew about any of this. Thank you for coming forward! Definitely taking him off my mental "to commission eventually" list.
Oct. 4th, 2015 01:30 pm (UTC)
Woof. This guy is definitely avoiding his workload because he couldn't handle the pressure. If he thinks he can try to gain a clean slate now, he's sadly mistaken.

Beware very well warranted.
Oct. 5th, 2015 10:46 pm (UTC)
I was going to buy from them, but their attitude had me unwatch them so fast. Seeing this makes me so glad I never bought from them.
Oct. 6th, 2015 07:10 am (UTC)
I've been waiting for a while to be in a good financial spot to purchase artwork or a design from him, but this...

Depression is not an excuse to take money from people and then act unprofessionally about it and not give them their work / refunds or even just flat out refuse to talk to them.
This type of behavior really hurts others; and it makes people with depression look flaky / untrustworthy. I guess that's what hurts me the most seeing this post.

I've spoken to him a few times before and always had a good interaction, but after seeing this and struggling for days looking at his artwork and realizing the bad feeling it's been giving me isn't going away I had to unwatch him and I won't be commissioning him in the future.
Nov. 2nd, 2015 07:20 pm (UTC)
Paid for two commissions on March 21st of 2014, kept being told 'it'll be done in the next week' for several months, tortle fell off the face of the earth for several months and attempts to contact them even through their partner went unheeded. Eventually they came back online, and they respond to all of my messages, if with a delay, but despite always responding consistently saying that they're working on refunding people starting from oldest/most owed, it's been being said long enough that I have to wonder exactly how many people have been waiting for multiple years for art or dolls, if I and others haven't been gotten to yet.

I have always done my very best to be kind and cordial with them and I haven't been blocked anywhere. When they had come back from their break, they told me that they would never be taking commissions again.
Jan. 5th, 2016 12:30 am (UTC)
I'm in the same boat unfortunately :/ I bought a doll and two lineart images and nothing is done. I don't know what to do about it. Every attempt to contact him has failed and I'm pissed about it. I bought the art doll as a birthday present to me. My 21st, and I'll be 23 this year :/

I understood all the moving drama they went through and shit but goddamn.
Maxwell Edison
May. 1st, 2016 05:31 am (UTC)
I'm really sad to have to add on to this journal, but I feel it's my duty to.
I purchased a custom fall-themed design from Gatorbite...late October/November 2015, I usually very busy, so I don't mind that it's taking a while, but then I start to think. Hey, it's almost May. 8 months is wayyyyy too long for a design like this.

I messaged him and got a response within 24 hours, apparently I'm getting a refund. It would have been nice to get a message about him cancelling the fall themed designs earlier, that would have been the professional thing to do. it seemed like he was content to sit on my money with nothing in return--until I asked. Especially since there was no indication of distress or delay in his journals, and he was putting out art and accepting commissions--I even bought slots to make my own of his closed species.

I kind of hoped another transaction with me would 'jog his memory' or something, to give me an update into how my other purchase was going. No such luck.

I haven't been refunded yet, but hopefully I will be. He said he would have to wait until the profits came in from a batch of designs. So I am very apprehensive, especially after reading through here and seeing I'm lucky to have not been blocked!

I'm not going to be purchasing art from him again, or recommending him with good conscience. Which is a crying shame, because his art is super cool.
May. 14th, 2016 03:34 am (UTC)
I went to check his tumblr and he has it locked down now.
(Screened comment)
May. 27th, 2016 09:10 pm (UTC)
I'm going to screen this as it seems to be mostly personal.
Feb. 20th, 2017 02:05 am (UTC)
art owed
Gatorbite has actually owed me art or else a refund for about two or three years now. I've been patient and accommodating this entire time, but now I wish I had been more pushy. He doesn't honor his deals, I would stay away from this artist if you actually want what you paid for sometime in this century.
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( 37 comments — Leave a comment )


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