WHAT: Hypnosis Icon
WHEN: Commissioned March 19, 2015
EXPLAIN: Commissioned Frindle on March 19th of 2015 for one Hyno Icon when they posted a journal saying they were taking some. Eagerly I placed an order which was through Google Docs. After 2 months of waiting I sent them a message after they made a journal that if anyone had any questions to send them a message. I sent them a message because I was not sure where my commission was and that it did not show up on their Trello. I received a message back not too long after asking if I had ordered through Google Docs and that they were on a separate spreadsheet. Seeing as I had, I left it at that and figured that it would get done sometime soon.
http://i.imgur.com/nCdQsQT.png - Inquiring about Icon
Two months later, I noticed their queue was getting larger and figured mine wouldn’t be done so I messaged them asking for a refund as it was getting towards the end of the dispute period.
http://i.imgur.com/ThqLkCS.png - Original Message
Frindle apologized for the wait and I noted them my paypal for the refund. I did not receive the refund due to the artists typo of my paypal the first time and when they fixed the issue 2 days later, they only sent me a partial refund. I immediately messaged Frindle on FA, explaining that I had ordered during the time when they were $21 and not $15. Once again Frindle apologized and said they sent the remainder of the refund to my paypal. It has now been 4 days since then and I have not received the remainder of my money. I did send them another message prior asking if they had sent it (they did look at the message but did not respond to me) and I sent another and I am waiting a reply once again.
http://i.imgur.com/shnMko8.png - Telling about the mix up with the Refund
http://i.imgur.com/ZIiQeop.png - Current Outbox Message asking about the remainder
I’m losing my patience with this commission and it’s putting me a little on edge that it’s getting close to the end of the dispute period. Although it is only $6, it’s still $6 I would be out of with only 4 months of waiting, no icon, and a partial refund only to show it.
http://i.imgur.com/0bBwglu.png?1 - Proof of Partial Refund
UPDATE: July 27th
Received a reply back from Frindle saying they will refund me the remainder of my money (however it is $6 and not $5) when they get the funds to do so. I have no idea when this will be and the paypal dispute period is nearing the end (or it could be over, not sure but I know it’s 180 days is the limit).http://i.imgur.com/5ggWW0a.png - Reply from Frindle