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Beware: LocoSaltInc

Where:
https://www.furaffinity.net/user/locosaltinc
https://twitter.com/LocoSaltInc
http://locosaltinc.tumblr.com/

What: A Taffy Attack commission

When: 02/12/14

Proof:
https://www.dropbox.com/s/oso8sdu3w5phf0q/LocoSalt%20email.PNG?dl=0
https://www.dropbox.com/s/ltugdja9p6eslhs/Loco%20Paypal.PNG?dl=0

Explain:
Back on 02/12/14 I took two commissions from LocoSaltInc for a reference sheet and a taffy attack picture with a background and two close-ups. After seven months of no progress on either picture Loco posted a journal on 9/28/14 saying she was going refunding all full render and reference sheets.

Refund Journal: https://www.dropbox.com/s/7lm2aji22832uob/LocoSalt%20Refund.PNG?dl=0

After waiting two months for a refund Loco opened up on taking full render pictures while also offering rescue slots on 11/15/14, I took one for the reference sheet and on 01/12/2015 she finished the reference sheet. Seeing as Loco was finally getting back on track getting full render pictures at a good pace when she opened for more commissions and rescue slots on 01/25/15 I took one for the taffy attack picture since the first journal stated, "These orders are considered old and will not be put 'on hold'."

Rescue Journals:
https://www.dropbox.com/s/3r9esmny3ud26f0/Loco%20Rescue.PNG?dl=0
https://www.dropbox.com/s/hy81rik0vivz1bq/Loco%20Second%20Rescue.PNG?dl=0

It's taken till 04/02/15 just to get a sketch of taffy attack picture and so far nothing else from LocoSalt. Her speed on the full render commissions has slowed down to a claw to work on color sketches along with making several journals asking for money to pay unexpected bills most recent one on 05/23/15 but was able to get a two hundred dollar stream commission 05/26/15. This to me comes off to me as someone taking advantage of people good will and is very off-putting she is doing that while still having refunds on her Trello list back from 09/28/14.

Sketch Note: https://www.dropbox.com/s/amtl7cs0s537oam/LocoSalt%20Note1.PNG?dl=0

Links to every journal asking for bill money from newest to oldest.
https://www.dropbox.com/s/foh8479dvi36yxl/Loco%20Begging%2010.PNG?dl=0
https://www.dropbox.com/s/qzrliqchqaellzx/Loco%20Begging%209.PNG?dl=0
https://www.dropbox.com/s/61k3izd2105yt5s/Loco%20Begging%208.PNG?dl=0
https://www.dropbox.com/s/75ydklzowetdsrq/Loco%20Begging%207.PNG?dl=0
https://www.dropbox.com/s/7i9zxw1xzyt4u0d/Loco%20Begging%206.PNG?dl=0
https://www.dropbox.com/s/lxl5xvwwkp8xdnn/Loco%20Begging%205.PNG?dl=0
https://www.dropbox.com/s/ogobskllspdb0vy/Loco%20Begging%204.PNG?dl=0
https://www.dropbox.com/s/ba9zx3xrqox5h63/Loco%20Begging%203.PNG?dl=0
https://www.dropbox.com/s/g7ekw5s9gcxdjjm/Loco%20Begging%202.PNG?dl=0
https://www.dropbox.com/s/x6ddk7apla9her9/Loco%20Begging%201.PNG?dl=0

Sating in a journal that has been removed on FA, asking Locosalt "How is my order" is just as pointless due to she will purposely slow down the commission just for asking.
https://www.dropbox.com/s/qj4hy2sdy2e4av1/Loco%20My%20Pace.PNG?dl=0

If her to do list is up to date Loco owes one hundred and six full render commissions. She has taken and done over a hundred colored sketches and thirty booty spread recolors also taking seventeen more full render commission and only doing nineteen full rendered commissions since the time after reclaiming the taffy attack picture.

Edit: Received the refund of 85$ as LocoSalt mentioned below she would.

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Comments

( 40 comments — Leave a comment )
locosaltinc
Jun. 4th, 2015 02:43 am (UTC)
Resolving this quickly.
wow didn't expect this from a client who i have really enjoied working with.

Needless to say i am forcing a refund at this point. I was working on the image today, enjoying it, having fun because the character is really pretty! Yet seeing this has told me to refund and not work with you again, i apologize.

I am slow yes, but i do NOT purposely slow down. the wording in the journal was poorly put. Due to my anxiety when people ask about their orders i slow down, it's not because I want to slow down it's because I shut down when stressed.

I have been taking colored sketches to pay bills and not open anymore full renders because i want to get the full renders done and not have too many of them.

That picture i ordered btw, was from my savings from what i could keep left over from bills and yes SURPRISE payments as well. I had been using that to save for 2 years, and to finally get the image out of my own saves, not from incomplete work.

Nice Read though.
-loco

Edited at 2015-06-04 02:44 am (UTC)
locosaltinc
Jun. 4th, 2015 03:01 am (UTC)
Re: Resolving this quickly.
Update

I have refunded him.

have a good day
(no subject) - sableantelope - Jun. 7th, 2015 09:40 pm (UTC) - Expand
kayla_la
Jun. 4th, 2015 03:35 am (UTC)
MOD COMMENT
After getting confirmation, I have marked this post as resolved.
corghi
Jun. 4th, 2015 04:08 am (UTC)
Well, their attitude is sure interesting. Happy you got a quick refund tho!
teekchan
Jun. 4th, 2015 04:22 am (UTC)
I'd avoid the artist based off the attitude here. Glad you got your refund!
wyla
Jun. 4th, 2015 04:30 am (UTC)
Likewise. A refund is a good way to settle this but their response is... well, rather sour. :x
(no subject) - locosaltinc - Jun. 4th, 2015 04:33 am (UTC) - Expand
(no subject) - pinstripedtiger - Jun. 4th, 2015 04:44 am (UTC) - Expand
(no subject) - locosaltinc - Jun. 4th, 2015 04:47 am (UTC) - Expand
(no subject) - pinstripedtiger - Jun. 4th, 2015 04:50 am (UTC) - Expand
(no subject) - locosaltinc - Jun. 4th, 2015 04:52 am (UTC) - Expand
(no subject) - armaina - Jun. 4th, 2015 06:08 am (UTC) - Expand
(no subject) - locosaltinc - Jun. 4th, 2015 06:09 am (UTC) - Expand
(no subject) - celestinaketzia - Jun. 4th, 2015 10:28 am (UTC) - Expand
(no subject) - vauvakolibri - Jun. 4th, 2015 12:22 pm (UTC) - Expand
(no subject) - hyndrim - Jun. 4th, 2015 04:59 pm (UTC) - Expand
(no subject) - vauvakolibri - Jun. 5th, 2015 01:23 pm (UTC) - Expand
(no subject) - poizenkat - Jun. 4th, 2015 05:08 pm (UTC) - Expand
(no subject) - sapphistscot - Jun. 4th, 2015 08:01 am (UTC) - Expand
(no subject) - vauvakolibri - Jun. 4th, 2015 08:45 am (UTC) - Expand
(no subject) - tyrano_tiggs - Jun. 4th, 2015 10:39 am (UTC) - Expand
(no subject) - sapphistscot - Jun. 4th, 2015 11:09 am (UTC) - Expand
(no subject) - tyrano_tiggs - Jun. 4th, 2015 03:14 pm (UTC) - Expand
(no subject) - thaily - Jun. 10th, 2015 10:49 am (UTC) - Expand
tyrano_tiggs
Jun. 4th, 2015 06:47 am (UTC)
Glad this got resolved so fast!
But a year and a half wait and the passive aggressiveness above are not cool at all.
laughsatthunder
Jun. 4th, 2015 11:51 am (UTC)
Awesome to see the post resolved so fast. I hope the artist can learn from this and pick up their attitude, it's a little off-putting and guilt tripping your clients isn't cool.
lackoflollies
Jun. 4th, 2015 12:36 pm (UTC)
Thanks for posting this here OP, I now have one less artist i'm willing to work with thanks to bad attitude.
kadaria
Jun. 4th, 2015 01:10 pm (UTC)
I'm glad this got resolved but I'm also glad that this was posted.
Even though the artist says they are slow, a year and a half for a digital painting from start to finish seems excessive, especially in the furry fandom.
The turn around time for commissions is part of the sales pitch. When I see that the artist has a long to do list (106 full rendered digital paintings!!!), is continuing to take commissions with that outstanding list, tells you they need to sell to pay off emergency bills and has a long turn around time? It just looks unprofessional.
The attitude in the comments here just makes bingo.
amocin
Jun. 4th, 2015 03:22 pm (UTC)
Wow, not only is the wait for your artwork horrible, the artist is just super unprofessional in her attitude. Just working on the pic right now? Then finish it up and keep the money, and make a happy customer. Excuses, excuses.

I think a lot of artists fail to realize that their names become 'brands' when they start taking commissions and start treating their art like a business. Part of that business is customer services. When you treat your customers like crap, and pull the pity party and the angry refund the moment they have an issue, you have failed at customer service.
weirdmisty
Jun. 4th, 2015 03:53 pm (UTC)
Refunded or not, the attitude shown by the artist here makes it clear that they're not worth doing business with. Beware well warranted.
barakun
Jun. 4th, 2015 04:04 pm (UTC)
What exactly is a rescue slot? I'm not sure I understand.
celestinaketzia
Jun. 4th, 2015 06:39 pm (UTC)
It seems like it's a chance for a client on a artist-dictated refund list to get off of it.
(no subject) - barakun - Jun. 4th, 2015 11:58 pm (UTC) - Expand
(no subject) - hyndrim - Jun. 4th, 2015 06:52 pm (UTC) - Expand
(no subject) - barakun - Jun. 4th, 2015 11:58 pm (UTC) - Expand
intj_reflection
Jun. 4th, 2015 04:24 pm (UTC)
Thank you for posting this. Another unprofessional artist with a horrible backlog. I'm just glad you got your money back.
poizenkat
Jun. 4th, 2015 05:10 pm (UTC)
aw man i was watching them so i could commission a nice thing from them some time. really disappointed about their backlog and attitude. i probably wont even think of commissioning them until they improve their attitude and work ethic.
kestral_kitsune
Jun. 4th, 2015 09:19 pm (UTC)
thanks for posting this, sometimes a beware shows the true colors of an artist.
yeaahh.. wouldn't commission the artist either. they did no favors to themselves responding this way.
timelapsedecay
Jun. 4th, 2015 10:47 pm (UTC)
:/ Really disappointed, this was an artist I was in the midst of personal debates about buying from. I really enjoy their art and particularly, how they use color. I guess I'm not making that purchase now. Thanks for the post
( 40 comments — Leave a comment )

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