Where: http://www.furaffinity.net/user/naomy/
Issue: Commissioned SFW Friend pose with a friends character for a gift, Received Mature Couples Pose.
Further explaination:
I got a commission from Naomy on the 6th May. The commission cost $15 as it was a two person piece, which was a gift for my friend. I requested the image to be a SFW friend pose. I paid them the same day and waited 5 days before receiving the commission (They tend not to do w.i.p.)
What i received is completely wrong and unusable, the characters are in a NSFW pose with all the bits showing. Both me and my friend were unimpressed with this and requested that she change it, but all she did was remove the bits leaving the pose untouched and mature in nature. Now i understand that she DID do the work, but the mistake was on her part, and i know she read the comment for it to be SFW because in her excuse she commented a quote that was DIRECTLY after the statement stating that was her idea of "sassy and cutesy" friendship.
Since then i have requested a refund as it was a mistake on their part and they refuse to change the image, and my friend noted them requesting them to take the image down as her mate would not take kindly to the image. She has declined to refund and the image is still up with over 300 veiws. This only annoys me as she posted a bunch of commissions today, some of them being SFW friend poses....
I suggested maybe she could re-do the commission or something else to make up for the money, instead of refunding as she declined as the effort was put into it which is fair enough. However neither i nor my friend are comfortable with the image she put up and i'd not like to feel like i wasted money on art that makes me cring and feel shamed by the trouble it's caused my friend every time i see it. It was meant to be a gift, not an issue that my friend, who has a boyfriend, dislikes and doesn't aprove of the position her characters in with mine.
She has read the message reguarding the comprise suggestion and has stopped all communitcation since, the image remains up even though both of us has requested it be taken down.
Evidence:
Commission Notes = http://gyazo.com/109c9a5f9ebba3858b44c687a264518e
Payment = http://gyazo.com/e45f08d4a86047d3495c837cf621c75e
NSFW Image (with Fix she was willing to do) = http://www.furaffinity.net/view/16520924/
Changes Request = http://gyazo.com/f3afaa096a87d7cc8a42762f5c2c79a6 (Hyota not Yuna, whoops)
Refund Request = http://gyazo.com/23f0ab4c701f764703cf27766faaa911
Clearly, according to the last gyazo, She has refused to do anything about the hiccup she made with my commission, so i have Decided to Post this AB, not to say she's bad at what she does, but if you are looking for sfw, i'd suggest looking else where. especially if its with another character. She has done SFW before, and she probably still will, but i refuse to take the risk again as she does so much NSFW its easy to mess up commissions and then refuses to fix the mistake made on her part.
Hope this helps anyone, even if it justs encourages you to put more detail into what you want, but i like peoples creativity on my art, little bit of artist freedom, as long as it follows the very limited requests i ask for atleast.
Edit: Naomy has currently commented on the picture itself, showing a print screen of the comments my friends posted asking her to remove the image, further proof she HAS seen the requests and finds it amusing that we cant do anything to have it removed. Print screen has been made incase she hides comments~
Edit: Fa Staff are looking into things to have the image removed. (Removed 2nd June)
Edit: Paypal ended my claim on the 26th May, Decided in my favor and i will be receiving a full Refund. (received 26th May)
- Current Mood:Unimpressed
Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?
Comments
If you paid someone to build you a deck, but they built you a gazebo. A hair stylist lopped off all your hair when you just wanted a trim, etc.
I'd give the artist the ultimatum that they either refund or redraw; you paid for a product that you didn't receive. If I order a pizza and they deliver Chinese food, yeah they've still delivered food but it's not my bloody order so I either get my money back or the right order. Same deal here!
It's particularly alarming that she won't take it down, despite it being an image that's upsetting to you, your friend, and significant other. "Accidental porn" is something I don't think I ever thought I'd see, and I have no idea how she thinks this image is remotely SFW. 'Cutesy and sassy' does not mean porn, and that is porn.
Her attitude that this is somehow not her responsibility is also quite off-putting. She made the mistake, she should fix it, and I don't care how many favs she's received on the piece - it needs to come down.
Also just a side note, I checked by earlier and then there was only one comment on the image from 2 weeks ago - and it seems to have been filled with comments now after this went up. I understand your frustration OP and her friend&mate. I really do - but the public passive aggressiveness does neither side any good.
I have done kinda often business with her but when something was off and needed a fix it was fixes after 1-2 days.
Her english isn't really good though, a friend of me got a commission and said wing it... in the end he had wings ^.^
Edit: It appears they're the same person spamming with two different accounts, and also claim to be your friend. OP, this is unacceptable.
Edited at 2015-05-25 10:23 am (UTC)
I know they have in the past. A few people I know bought from them, and had them get their gender wrong, or rating, and they got the images fixed.
I have no idea why they're being so unprofessional with you.
I also think it's skeevy they won't redo or refund the commission especially since it's a smaller commission. It's a fairly small cost to eat, especially for such a blunder. :s
If the customer isn't happy with their image, the artist needs to make it right or refund, it's as simple as that. (Within reason, of course, and yours is perfectly within reason)
Now if she could just change the colours on the characters slightly so they don't resemble yours now or remove the image altogetber
And i don't think she will, she seems quite smug at the fact we cant get it down, but FA staff said they was gonna ask her about it today so hopefully they will see she has no purpose for it being up and it will be removed~