Celestina Ketzia (celestinaketzia) wrote in artists_beware,
Celestina Ketzia

Mod Repost: Deerpuke

This is a mod repost as the original has been deleted. Please keep the comments focused on the beware itself.

This is my very first artist's beware post. I was really hoping it would not come to this, but I want to resolve this issue as soon as possible and warn others before they make the same mistake I did.

WHO: http://www.furaffinity.net/user/deerpuke/ (This artist has ad placements on FurAffinity.net)

WHERE: http://www.furaffinity.net/journal/6486298/

WHAT: A digital piece of artwork, described as a "song commission" http://www.furaffinity.net/journal/6486298/ for $25 USD. (Detailed info below)

WHEN: The commission was ordered and paid for on February 8th of 2015. There was no further communication until March 5th of 2015, when I noted them inquiring about my commission status. There was no reply. On March 10th of 2015 I had requested a refund. Two days later, on
March 12th of 2015, they replied telling me that they could not refund me because they had done too much work on the commission. Three days later I had replied asking when they think they will be done with the piece, the next day they estimated about a week due to their tablet screen not working. I replied the same day asking to see the work they had done so far. They replied the next day with this http://gyazo.com/f6540a2235c5cc75698b606e5d49c2c8.
They noted me again three hours later with an updated version here http://gyazo.com/bc50bd9f483dcfef5fda50788bd18a9a. I was extremely happy with how it was turning out, and thought that they had done so much work in 3 hours, the wait should not be that long to receive my finished piece. I was wrong. It has been a month since I have sent my reply note and I have heard nothing.

Since the day I commissioned this artist, they have uploaded 35 submissions on FA. 4 commissions (1 of which was commissioned after me, that I know of, and another was the WIP of my commission), 3 auctions, 5 personals, 6 YCH's, and 17 adoptables. They have clearly been able to draw and upload art during this time. It is irritating to me to see someone I commissioned post this much artwork, yet not communicate with me what is going on until I ask for a refund, and fail to finish my commission that I requested a little over 2 months ago.

Proof of commission being ordered on February 8th, 2015: http://orig12.deviantart.net/a576/f/2015/103/d/3/1_by_riaburr-d8pn8x5.png
Proof of money sent on February 8th, 2015: http://orig12.deviantart.net/7a08/f/2015/103/d/1/3_by_riaburr-d8pn8x0.png
Proof of notes sent between us and dates: http://orig07.deviantart.net/6d20/f/2015/102/3/3/2_by_riaburr-d8pgokr.png

EXPLAIN: I am very irritated at this point. I have made it clear that I do not appreciate the lack of communication. I have asked for a refund, which they refused to give me. I tried to refund through paypal itself, but I had sent the money as a gift because I did not want DeerPuke to have any of the money taken through paypal tax, big mistake that was. I request that I am either refunded the full amount of $25 USD back to my payapl account, or I am given the full piece of artwork, by the end of this month.

The item has been delivered, and the beware is being reposted as resolved.
Tags: artist-deerpuke, repost, resolved


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