WHAT: A fursuit costume piece; four-colored goat tail. There was no set completion time but it was said that the product would be started as soon as money went through, as seen in the screencap.
WHEN: Payment sent December 22, 2014, when it was promised it would be started in four days, when the payment went through. Still relevant now ( March 14th, 2015, at time of posting ).
Discussion of transaction, and me trying to contact them at all. I am Taxi Pony, any mention of her name is blocked out per community rules:: http://i.imgur.com/q4CgoDs.png
Paypal proof of payment:: http://i.imgur.com/gr1W0Re.png
Evidence of her continual activity since commissioning the tail can be seen just by visiting her facebook.
I contacted them on December 22nd as they had made a recent post about being in financial troubles, and knowing they were a local suit maker, I decided to commission them for a tail for one of my suits. The above log shows me commissioning them.
All was good and it was a fine, active conversation for a little bit, then I sent the money and we discussed possible future business ( I was wondering about getting hands and feet for the costume as well ) and then we went our merry ways.
From then on, there was literally no conversation. I sent multiple messages just asking for a response at all, and preferably a picture of the WIP tail ( which, according to her promise, should have been started already ), and despite Facebook confirming that my messages were looked at, there was never any replies. Meanwhile she was posting just as regularly as always on her Facebook, reblogging, so on. I even got a little desperate a few times just to at least be ACKNOWLEDGED and commented on a couple of her posts. I only started getting aggressive once I realized these comments on her posts got deleted afterwards, even those not related to the business.
As of right now there has still been no contact and I have started a paypal claim to get my money back as if she doesn't find her customers important enough to even say hello to then I doubt she finds them important enough to give paid-for product to.
I'll admit I did a bad thing that isn't at all relevant to our business transaction, but I feel like the lack of contact and deleting posts may be related to it -- her boyfriend made an unsavory post that made me really mad and I called him out on it. I've learned since that Skylar is very protective of her boyfriend and anyone who says anything bad about them instantly gets on her naughty list. Again, nothing to do with the business transaction, but it's just further evidence of the lack of professionalism with this maker.
I WOULD NOT RECOMMEND COMMISSIONING THIS MAKER. She refuses contact with her clients and prefers to work on personal things over commissioned pieces. I know of someone else who posted a beware on her recently as well, so red flags all around. The lack of professionalism should be enough to keep future clients away.