Anyway, a month ago I commissioned an artist and paid half up front; the other half to be sent upon completion. They quoted me a 2 week wait. After 3 weeks I had heard nothing, so I dropped them a friendly reminder. They got back to me quickly, saying that they had finished it a week ago and thought they sent it, but upon checking realised they had sent it to the wrong email. They offered to upload it to their DeviantArt account during their break that day. Nothing was uploaded for a few days, so I dropped another note. A week later, they've read it and not responded. I'm very confused, because surely the easiest part of a commission is uploading it. They've been online daily, to boot. I've sent another note and given them a little more time, but I feel like I've been strung along and am planning on requesting a refund soon. So my question is... Is it normal for there to be delay (two weeks in my case) between completing and uploading a commission? Am I worrying over nothing and jumping too fast for a refund, or is it right to be suspicious? And what should I do if the artist continues to ignore me? A Paypal dispute is a last resort, because I'd really like the art and don't want to upset the artist and risk not getting it at all.
-
- silverinfinity (
silverinfinity) wrote in 
artists_beware,
silverinfinity
silverinfinity artists_beware
Need advice.... Again
Anyway, a month ago I commissioned an artist and paid half up front; the other half to be sent upon completion. They quoted me a 2 week wait. After 3 weeks I had heard nothing, so I dropped them a friendly reminder. They got back to me quickly, saying that they had finished it a week ago and thought they sent it, but upon checking realised they had sent it to the wrong email. They offered to upload it to their DeviantArt account during their break that day. Nothing was uploaded for a few days, so I dropped another note. A week later, they've read it and not responded. I'm very confused, because surely the easiest part of a commission is uploading it. They've been online daily, to boot. I've sent another note and given them a little more time, but I feel like I've been strung along and am planning on requesting a refund soon. So my question is... Is it normal for there to be delay (two weeks in my case) between completing and uploading a commission? Am I worrying over nothing and jumping too fast for a refund, or is it right to be suspicious? And what should I do if the artist continues to ignore me? A Paypal dispute is a last resort, because I'd really like the art and don't want to upset the artist and risk not getting it at all.
-
Refund advice - What is considered a good way to ask?
Lately i've been finding people using artists as personal bank accounts, in which people have asked for a refund from an artist not because they…
-
Personal Art Between Commissions? Good or bad?
So I've had a terrible bout of lucj with my health, causing me to be slow on commissions (i do keep in contact and offer refunds!) and i've been…
-
I have a question about making a T.O.S (Term of Service)
Please let me know if this is off topic, but I need advice. So, I am writing my Term of Service. One of the policy is the client must be 18 years or…
- Post a new comment
- 15 comments
- Post a new comment
- 15 comments
-
Refund advice - What is considered a good way to ask?
Lately i've been finding people using artists as personal bank accounts, in which people have asked for a refund from an artist not because they…
-
Personal Art Between Commissions? Good or bad?
So I've had a terrible bout of lucj with my health, causing me to be slow on commissions (i do keep in contact and offer refunds!) and i've been…
-
I have a question about making a T.O.S (Term of Service)
Please let me know if this is off topic, but I need advice. So, I am writing my Term of Service. One of the policy is the client must be 18 years or…
